Jay Hale

Experience

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  U-Haul

  Sept 1992 - Feb 2006

   Initiated efforts on the successful growth of the regional company from $39M to $51M Achieved excellent results by establishing and maintaining relationships with community and government Generated 129% increase in retail sales through cross-promotion of products and services and boosting of rental transactions by 200% Managed rates and strategies that grew storage occupancy for 2500 storage rooms from 88% to 97% Strategically developed the company’s reverse scheduling techniques that increased return on investments by 77% Reduced excessive repair expense and increased ROI which enhanced operations in rental fleet performance of 750 trucks and 300 trailers Made major contribution in increasing overall profitability in the U-Haul region by 108% Show less Oversaw 150 independent locations and 7 Field Managers to include training, leading and operationsManaged the profitability for all routes within the Regional Company that resulted in a net increase of $250K Increased productivity of all Field Managers resulting in an additional route opening that placed an additional $1M in revenues Accelerated the route's performance by increasing locations productivity and knowledge resulting in the generation of an additional $250K in gross revenues and an additional $80K in bottom line profitsPromoted from Area Field Manager to Senior Area Field Manager within 1 year Show less

  • Regional President

    Sept 1992 - Feb 2006

  • Senior National Dealer Program Manager

    Jan 1998 - Jul 1998

  • Senior Area Manager

    Jan 1996 - Jan 1998

  • General Manager

    Sept 1992 - Jan 1996
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  Terminix

  Feb 2007 - Jul 2009

  Branch Management (Sales and Service)

   Managed day-to-day operations, encompassing marketing, customer service, sales, and inventory Took full charge of recruiting, hiring, and training management, sales personnel, and customer service associates Fostered productive relationships with community and government entitiesKey Highlights: Played a pivotal role as part of the president’s advisory board responsible for developing sales and marketing strategies to grow specific areas of the company Handled the implementation of daily and weekly forecasts and reports; as well as administration of $20M quarterly budget and capital requirements that led to significant increase in profit margins from 16% to 37% Spearheaded the reorganization of Service and Customer Service departments that drove customer retention increase, from 64% to 90% Show less

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  HVA Construction

  Aug 2009 - now

  President

   Hold full responsibility in managing overall daily functions of sales, marketing, services, inventory, and profitability Carry out recruitment, hiring, onboarding, and training of employees Take charge of supervising construction projects and sub-contract work, from conception to finalization, including remodeling, room additions, ground up residential custom homes, and commercial tenant improvements Assume full accountability in administering budgets and capital requirements; as well as in implementing forecasts and reports on daily and weekly basis Oversee residential and commercial business, including expert negotiation of price standardsKey Highlights: Maintained proactive interaction with local and state governing organizations that led to strategic business relationships Made notable contribution to increasing customer satisfaction and improving overall performance Networked with existing clients resulting to 120% increase in market share and company growth  Led efforts to focus service offerings on expanding referrals, thereby positioning the company to reduce advertisement costs and ensure business growth through market referrals Show less