Jose Gustavo Sanchez Saldaña

Experience

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  Nextel

  Jun 2004 - Jul 2014

  Sr. Key Account Executive

  Sr Key Account, specialist in consultative sales strategies for radios and telephones to corporate clients from various industries. Activities:  Conducted analysis of the corporate client portfolio to design sales strategies that would allow me to develop clients.  Develop a visit plan to corporate clients to create long-term relationships, maintain a good level of satisfaction and encourage cross-selling of different Nextel de México products and rate plans.  Towards the analysis of contract expirations to work proactively and achieve early renewal of the client and avoid cancellations  I attended events organized by Nextel de México such as concerts, golf tournaments, plays, gourmet events, etc., to Strengthen customer loyalty, network with different high-level decision makers and get them to refer us to other corporate clients. Achievements:  Having met the sales objectives that were set for me each year and exceeding them by an additional 20% to the original goal  Having managed to recover the Danone-Bonafont account that had been terminated to work with Movistar 4 months after its cancellation, managing to recover 1900 Nextel radios  I have achieved a customer retention of 95% during my tenure.  Having been assigned together with the support area to visit the director of Chrysler in Mexico at his home to solve coverage problems, which generated trust and customer loyalty, renewing the account again. Show less

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  Regus

  Oct 2014 - Jun 2015

  Sales Manager

  General sales manager, expert in virtual and luxury office rentals in the most strategic and high-impact locations in Mexico City. Activities:  Prospecting for new clients to reach the percentage of occupation of the building.  Sales strategy in conjunction with the marketing area to increase the number of leads  Complete sales cycle to close negotiations.  Management of work teams where I was in charge of 2 senior executives and 3 juniors  Training, coaching, motivation and feedback to sales executives.  Visits to prospects with the sales team to close deals.  Build long-term relationships with clients to ensure contract retention and renewal, as well as guarantee client satisfaction.  Participation in real estate agent events to create business alliances and generate more leads  Negotiation with IT, catering, maintenance, telephony and security providers to ensure a pleasant stay for Regus clients.  Administrative tasks such as collections, payments, billing, quotes, reports to senior management, etc. To ensure the smooth running of the business. Achievements:  Having achieved 90% occupancy of the building with new clients during the first 4 months of management. Which meant a business growth of 30%  Having managed to rent the most expensive office in the Plaza Patriotismo building for 2 years, which meant increasing the profitability of that property by 15% Show less

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  American Express

  Dec 2015 - Mar 2023

  Sr Key Account Manager

  Sr Business Development, specialist in consultative sales strategies for working capital financing solutions. Activities: -I carried out portfolio analysis to design sales strategies that would allow me to achieve the objectives of the company  Prospect clients through various means such as Linkedin, mailing, Sales Navigator, Hoovers, etc. to identify the decision makers of the companies and start creating long-term business relationships, as well as nurture and develop my portfolio  I made consultative sales B2C and B2B making proposals for financing working capital to make the resources of the companies more efficient .  I met month after month the KPI'S requested by the management to ensure the growth of the business  I used Sales Force as the main CRM to feed and monitor our clients and for management decision making.  I Participated in projects other than my activities to improve credit line processes, cross-sell campaign processes, and projects with strategic partners. Achievements:- - I became a Top Performer for two consecutive years for having exceeded the targets assigned to me by 800%, which allowed the team to grow by 130% in terms of the sales objective- Having been selected in a mentoring program between Mexico and Spain to share Best Practices between different markets and be the spearhead to replicate it between Mexico, Argentina and Spain, which helped increase sales globally- Having been selected to carry out a project to grant lines of credit during the pandemic with the Fintech Crisko to existing American Express clients, to support them during this process and achieve customer loyalty.-Lead a project to develop the steel industry, managing a work team of 3 senior executives to accelerate the billing and sales of clients in this segment. Show less

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  GETNET

  Dec 2023 - Jul 2024

  KEY ACCOUNT MANAGER

  -Management and development of multinational accounts, hotels and travel agencies.-B2B2C negotiations for payment solutions in the acquiring market for card-present and card-not-present payments with global accounts.-Creation and development of relationships with high-level decision makers.-Development of business strategies to achieve sales objectives.-After-sales service and problem solving.-Project management for implementation of negotiations.Achievements:-Chosen as champion to represent Getnet México with the global team of multinational clients, which allowed visibility of the pipeline worldwide-Promoted to Lead the travel industry (travel agencies and hotels). Which allowed the specialization of the industry, generating greater growth in sales and customer loyalty. Show less

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  Mastercard

  Feb 2025 - now

  Sr Specialist Business Development