Bernard John Arroyo

Bernard John Arroyo

PBX Operator

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location of Bernard John ArroyoGreater Orlando

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  • Timeline

  • About me

    District Fire Department (formerly Reedy Creek Fire Department)

  • Education

    • University of Central Florida

      2001 - 2003
      Bachelor of Arts (B.A.) Psychology

      Activities and Societies: University of Central Florida Fitness

    • Edison Community College

      1996 - 1999
      Associate of Arts (A.A.)
  • Experience

    • Lehigh Regional Medical Center

      May 1996 - Aug 1998
      PBX Operator

      Distribute incoming phone calls. Call in codes over hospital p.a. system. Knowledge of emergency response system. Page/alpha page physicians accordingly. Register patients into the emergency room.

    • Fitness Advantage

      Mar 1998 - Jul 2001
      Certified Personal Trainer

      Implemented clientele workout, recorded body composition, create nutritional diet plan, neo-natal and post rehabilitation workout regimen. Produced clientele sales and products. Fill-in supervisor overlooking a 25,000 sq.ft. workout facility.

    • Loews Hotels/Hard Rock Hotel

      Jul 2001 - Aug 2006
      Recreation Supervisor/Lifeguard

      Supervised a 100,000 sq.ft. outdoor recreational facility with 12 employees per shift. Handled guest request and relations. Implemented in-service lifeguard training, attended daily department meetings, created employee scheduling and daily guard rotations. Fitness center front desk operations. Ensured opening/closing procedures were properly accomplished.

    • Howl at the Moon

      Jul 2006 - Oct 2011
      Bartender

      Mix drinks at guest request. Tend to a $500 cash drawer to be turned in accordance to sales. Knowledge of drinks while pouring accurately. Knowledge of nightly specials. Quick to think and able to handle high volume orders/attendance. Oversee the safety and enjoyment of guest.

    • City of Davenport Fire Department

      Oct 2010 - Nov 2015
      Firefighter

      Duties include but are not limited to fire suppression in structural as well as wildland environments and emergency medical services under highly stressful emergency conditions. Also, fire prevention, public education, vehicle and station maintenance, always focusing on providing quality customer service. Ride up lieutenant when shift lieutenant is not present, and data entry of scene call reports.

    • Orlando Health

      Jul 2012 - Feb 2015
      Air Care Team Communications Specialist

      Receive calls from local emergency response agencies. Tone/page out flight crew, relay mechanism, area location, and coordinates. Data entry of entire call in real time. Communicate all pertinent information from all sides to ensure safe and successful missions. Perform interfacility transfers. Collect standard information of patient, contact appropriate physician to be connected to requesting physican and conference on a recorded line. Facilitate bed assignment via hospital PCC.

    • Daytona International Speedway

      May 2015 - Apr 2017
      Firefighter/Paramedic
    • Orange County Fire Rescue

      Nov 2015 - Feb 2024
      Firefighter Paramedic
    • Zodiac Hyperbarics

      Aug 2021 - now
      Dive Medical Technician/Paramedic
    • Compressed Air Medical Services

      Aug 2023 - now
      Dive Medical Technician/Paramedic
    • Reedy Creek Fire Department

      Dec 2023 - now
      Firefighter Paramedic
  • Licenses & Certifications

    • Certified Flight Communicator

      National Association of Air Medical Communication Specialists
      Dec 2013
    • Emergency Vehicle Operations Course

      Central Florida Fire Academy
      Oct 2007
    • State of Florida Fire Compliance

      State of Florida Fire Marshal
      Jan 2006
    • Pre Hospital Trauma Life Support

      National Association Emergency Medical Technicians
      Feb 2021
    • Incident Command System (ICS) 100, 200, 700, 800

      US Department of Homeland Security
      Jul 2011
    • Paramedic

      Florida Department of Health
      Jul 2022
      View certificate certificate
    • Advanced Cardiovascular Life Support

      American Heart Association | American Stroke Association
      Aug 2022
    • Pediatric Advanced Life Support

      American Heart Association | American Stroke Association
      Aug 2022
    • Healthcare Provider/CPR/AED

      American Heart Association | American Stroke Association
      Aug 2022
    • Emergency Medical Technician

      Florida Department of Health
      Dec 2021
  • Volunteer Experience

    • Events

      Issued by Give Kids The World on Jan 2006
      Give Kids The WorldAssociated with Bernard John Arroyo