Megan A. Stepansky

Experience

• 

  Chick-fil-A SprayberryLassiter

  Jan 2006 - Jul 2020

  • Managed and led the day-to-day operations for 2 stores with gross annual sales of over $12 million • Drove all facility improvements including ongoing repairs and maintenance• Project managed a broad-scale store remodel and a complete store refresh that required heavy coordination with engineering and resulted in on-time openings in both locations• Created strategies to increase sales and improve customer experience, including improving order taking model to increase order accuracy by 2% • Managed inventories, implemented new technologies, provided quality assurance, supervised financial management and negotiated multiple vendor contracts in support of cost savings• Built strategies for recruiting, hiring and training of high-performing team members• Redesigned staff roles to create individual growth paths and accommodate part-time responsibilities• Created and delivered a 24-month program to develop high-potential employees to become future store owners/operators • Led continuous improvement of leadership development curricula including facilitation guides, job aids, practice exercises, online tools and other materials to enhance learning and team performance• Created and facilitated customized development plans for 25+ leaders • Optimized training, post-training coaching and ongoing education for all levels of employees Show less

  • Director of Operations, Project Manager & Leadership Development

    Jan 2014 - Jul 2020

  • Training Supervisor

    Jan 2011 - Jan 2014

  • Team Member

    Jan 2006 - Jan 2011
• 

  White Cap

  Dec 2020 - now

  Project Manager