Taylor Vinson

Experience

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  Complete Weddings + Events

  Apr 2018 - Apr 2020

  DJ

  Orchestrated various events(weddings, parties, school dances, raves) to clientspecifications.● Transport, use, ensure safety of, and maintain various sound and lightingequipment● Work with a team in a leadership role to ensure events flow to the client’sdesire(oftentimes unexpectedly)● Field repairs of various equipment including speakers, cabling, laptops, andlighting

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  Complete Computing

  Jun 2018 - Jul 2019

  Computer Repair Technician

  ● Provided support for a variety of applications. (e.g. MS Office, Quickbooks,Quicken) both local and remote● Installed new devices, hardware, and workstation equipment.● Eliminated spyware, viruses, and other threats to customer’s systems.● Drove sales and customer interaction by providing superior customer serviceas compared to competitors● Performed repairs and maintenance on desktops, laptops, servers, NAS units,printers, monitors, and other computer peripherals● Troubleshoot, diagnose, and resolve hardware, software, and middlewareissues Show less

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  Tech Doctor

  Jun 2021 - Jun 2022

  Tech Doctor — Lead Technician/Network AdministratorJuly 2020-June 2022● Responsible for monitoring, maintenance, and support for 300+ endpoints,15 servers(physical and virtual), and other network infrastructure across 40+locations● Managed both workgroup and domain based networks● Implemented semi-automated patch management for all locations● Successfully drafted and implemented operating procedures to improveworkflow and efficiency● Responsible for migrating entire client base to new management system● Expanded business by implementing printer management services● Built and installed network infrastructure for small-mid sized businesses● Provided end user support in a wide range of environments- includingfinancial, medical, and commercial businesses. Show less

  • Lead Technician

    Jul 2020 - Jun 2022

  • Lead Technician

    Jun 2021 - Jul 2021
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  Nextwave Wireless

  Jun 2022 - Dec 2022

  Network Engineer
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  M3 Networks

  Feb 2023 - Feb 2024

  Information Technology Specialist

  Configure, monitor and verify over 250 mission critical systems using both file and block level backupsInstallation, configuration, troubleshooting and customization of MS Office Suite applicationsManaged daily and weekly schedule of over 50 client facing support tickets to resolution, constantly adjusting to new requests and changing priorities while keeping clients updated and informedInstalling, configuring and testing workstation hardware including video cards, NICs, sound cards, hard drives, and mobile devicesAdministration and support of Microsoft Exchange, Microsoft Office 365, Google GSuites, and other enterprise level email applicationsManaged full security stack including EDR, MDR, Cloud Response, Application Control, DNS Filtering, Secure Password Management, Phishing Simulation, Security Training and moreWorking knowledge and support of cloud and remote desktop technologies including Citrix Desktop, Azure, RDWeb, and Terminal Services Show less

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  Miles IT

  Jan 2024 - now

  Implementation Specialist