Neil Dimock, PMP

Experience

• 

  Rhythms NetConnections

  Jan 2000 - Jan 2001

  Service assessment

  Service determination and bilingual technical support

• 

  Bell

  May 2001 - now

  Responsible for implementation and maintenance of IPVPN/broadband and MISN services: • Interface with Change Order Manager to verify order• Interface with Sales and Engineering teams to plan, verify and implement proposed technical solution• Interface, plan and schedule activities with multiple provisioning and installations teams• Enter & provide block times and scripts as required by various network groups for each activity• Attend activity status and approval meetings with network operations and the customer• Provide technical details on activities & solutions (e.g. access lists, routing details)as required• Interface with appropriate service provider and technicians (i.e. TELUS, Alliant etc.) to fulfill project requirements • Accountable for the sign-off of activities through testing and handoff of final solution• Provide flexibility and technical knowledge required to effectively complete activity (e.g. on the fly changes to solutions are often required at time of implementation) • Update and verify accuracy of appropriate internal and external databases• Verify configuration of router & impact on other routers and customer networks• Establish new processes as required to fit specific solutions• Co-ordinate and manage return of equipment and close out of offices or activities• Familiarity with the following solutions: IPVPN (including MISN), HSM, EIP, ADSL, BID, Megalink, NGwave and 1FL Show less

  • Senior Project Manager

    Aug 2023 - now

  • Project Manager

    Feb 2011 - Jan 2024

  • Service Assurance Manager

    Jan 2008 - Feb 2011

  • Business Technician Network Analyst

    May 2001 - Jan 2008
• 

  UD Canada

  Feb 2007 - Jan 2024

  Freelance photography/writing

  - Provide freelance photography/writing and gallery creation primarily in automotive for a national publication channel