Deep Enrich
Callum Shannan
Support Engineer
293 followers
Manchester, England, United Kingdom
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About me
Deskside engineer at Hoist Finance
Education
QA apprenticships
2016 - 2018Level 3 Trailblazor IT apprentiship PASSActivities and Societies: MTA -NETWORKING MTA -CLOUD MTA -OPERATING SYSTEMS BCS -BUESNESS PROCESSES BCS -CODING AND SCRIPTING I did a 15 month apprenticeship with QA (while working for RM) Learning 1st and second line IT with some server work (AD , IP,TCP ,Networking)
Salford city college
2015 - 2016Diploma Level 3 Electrical Installation PassSalford city college
2014 - 2015Diploma Level 2 Electrical Instaltion PASS
CompTIA Tech Career Academy
2022 - 2023CCNA Network + Pass
Experience
RM plc
Sept 2016 - Nov 2019Support Engineer
Party Delights
Nov 2019 - Mar 2024Senior Desktop Support Engineer
Apr 2023 - Mar 2024support enginer
Nov 2019 - Mar 2024
Hoist Finance
Mar 2024 - nowDeskside Engineer
Licenses & Certifications
BCS Level 3 Coding and logic
BCS, The Chartered Institute for ITNov 2017BCS Level 3 Business Processes
BCS, The Chartered Institute for ITJun 2017
MTA Mobility and Device fundamentals
MicrosoftFeb 2017
CompTIA Network+
CompTIAMay 2023MTA Cloud Fundamentals
MicrosoftMar 2017MTA Network fundamentals
MicrosoftNov 2016
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