Hans Jen

Experience

• 

  Moxa

  Nov 2013 - now

  As a Cisco Certified Networking Associate (CCNA) Senior Technical Engineer with over 4 years’ experience in the field of industrial networking infrastructure. Awarded Moxa’s 2016 Sincere Service Star, I'm in charge of troubleshooting and designing industrial networking infrastructure for company’s key accounts. With my expertise in Ethernet and Wireless Local Area Network, I was involved and responsible for Moxa’s technical training including product and technology enhancement, assisting testing issues, on-site support, problem solving and decision making (PSDM) for Moxa regional business offices in Germany and United States. • Project owner of technical skill enhancement for Moxa Americas (May 2017 – Nov. 2017)- Located in Moxa Americas- Manage, plan training project- Lecture training course, includes knowledge introduction and hands-on- Support pre-sale/post-sale case - Consultant for Competency of Center LAB • Delivering technical training and support in Moxa Germany (June 2016 – July 2016) - Located in Moxa Germany- Manage, plan training project- Lecture training course, includes knowledge introduction and hands-on- On-site support pre-sale/post-sale case Show less

  • Lead Field Applications Engineer

    Oct 2022 - now

  • Assistant Project Manager

    Apr 2022 - Sept 2022

  • Project Lead

    Apr 2018 - Mar 2022

  • Senior Technical Support Engineer

    Nov 2013 - Mar 2018