Jan Schmidt

Experience

• 

  Siemens

  Oct 2006 - May 2011

  Senior Management Consultant

  Management Consulting for internal and external customers in regards to Service Management, IT Operations, ITIL (Change, Release, Config) and Sales Excellence (Pipe/Customer Transparency) in different markets: Industry, Banking, Insurance, IT Outsourcing, PPP)

• 

  Atos

  May 2011 - now

  HR and functional team manager with a size of 50+ Tooling and Automation Experts/Consultants/Architects dealing with Customer T&T, Data Intelligence, ITSM and Systems Management Tooling as well as strategic and automation projects (powered by ServiceNow, PowerBI, Apache Spark, Apache Kafka, Apache NiFi, homegrown Tooling). HR and functional team manager with a size of 25 Tooling Experts/Consultants spread over Europe dealing with Customer T&T as well as strategic and automation projects. Mainly focused on IT Service Reporting (SAP Business Objects, TIBCO Spotfire, Microsoft Power BI, Microstrategy, SAS) towards end customers and internal delivery/management as well as IT service Billing (home grown tooling) in the context of Global Delivery Tooling for midsize market and large customers. HR and functional team manager with a size of 25 Business analysts, project managers and Tooling Experts/Consultants located in Europe and India. Mainly focused on IT Service Reporting (SAP Business Objects, TIBCO Spotfire, Microsoft Power BI, Microstrategy, SAS) towards end customers as well as ITSM (ServiceNow) and Event Management (home grown tooling) in the context of Global Delivery Tooling for midsize market and large customers. Managing global tooling implementation (customer onboarding) focusing on IT Service Level Reporting. Service Management for Global Reporting and Integration within Service Management and Tooling Services mainly focussed on Operational and Cost Reporting Setup of efficient and reliable Operations and Process Management for Global Reporting within Global Operations focussed on Operational Reporting incl. near- / offshore concepts

  • Head of Tooling and Automation - Central Europe

    Sept 2023 - now

  • Business Manager, Head of Reporting & Analytics RBU CE

    Jan 2022 - Sept 2023

  • Manager Global Tooling Implementation

    Jan 2018 - Jan 2022

  • Manager Global Reporting Implementation

    Jan 2014 - Dec 2017

  • Service Manager

    Apr 2012 - Dec 2013

  • Operations and Process Manager

    May 2011 - Apr 2012
• 

  Kurs-one

  Sept 2016 - now

  Founder

  Web-based E2E business management suite giving providers of recurring events the ability to plan, promote, fill, perform and manage all activities with end-customers, internal staff and management.