Kincso Nagy

Experience

• 

  Trade Markt Srl

  Jun 2011 - Sept 2011

  Sales Representative
• 

  Au Pair World

  Sept 2013 - Oct 2013

  Au Pair
• 

  Teleperformance

  Oct 2013 - Mar 2018

  - Supporting customers via phone, email and chat using specific databases and programs - Recommending and advertising client's (confidential) products and services- Processing confidential personal data of customers- Supporting and consulting customers in using the client's products- Providing technical support in Hungarian, Romanian and English. - Supporting customers via phone, email and chat using specific databases and programs - Answering customer queries- Recommending and advertising the client's (confidential) products and services- Processing confidential personal data of customers as described by procedures- Supporting and consulting customers in using the client's products- General troubleshooting in Hungarian, Romanian and English

  • Technical Support Representative

    Aug 2014 - Mar 2018

  • Customer Care Representative

    Oct 2013 - Aug 2014
• 

  Mercedes-Benz Customer Assistance Center Maastricht NV

  Apr 2018 - now

  • IT Business Partner Project Manager

    Aug 2021 - now

  • IT Support Analyst

    Jul 2020 - Aug 2021

  • Senior Customer Service Representative

    Dec 2018 - Jul 2020

  • Customer Service Representative

    Apr 2018 - Dec 2018