Natalija Takere

Experience

• 

  Bite Latvija

  Aug 2009 - May 2010

  Customer Care Specialist

  ▪ Consult customers about questions related to telecommunications.▪ Help to configure mobile VPN for customers▪ Analyse and solve problems, recommend different solutions to satisfy customer needs.▪ Gather and provide feedback in order to improve service and products

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  Tele2 Shared Service Center

  Jul 2010 - May 2018

  ▪ Create and execute test strategy, write test plan, prepare test cases from requirements.▪ Organize test process, create and establish test work flows and procedures, build team. ▪ Provide fast and effective test service with minimal effect to business processes maintaining maximal quality and availability. ▪ Ensure that all quality standards, test procedures and deadlines are met. ▪ Choose the right approach for testing. Write test plans and strategy. ▪ Analyse requirements and determine required resources.▪ Order and plan test environment. Version control of systems delivered to test environments. Team cross-training. Show less ▪ Analyse requirements, find missing/not analysed functionality, and clarify requirements/use cases.▪ Design tests using test tools. Execute tests and observe how the system reacts on them.▪ Verify test results according to requirements.▪ Record test results according to the procedure.▪ Identify problems and bugs in the tested system according to testing procedures.▪ Check fixes and close bugs (complete the quality testing cycle).▪ Escalate potential problems – bugs and other functionality issues. Show less

  • Test Team Lead

    Sept 2012 - May 2018

  • Test Specialist

    Jul 2010 - Sept 2012
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  Cognizant

  May 2018 - Sept 2020

  Test Lead

  Creation and execution of test strategy, test plan and test cases. Preparation and execution of all test related activities (test preparation, execution, finalization) in order to deliver high quality product in the shortest time possible.Team and test process management - building and cross-training of test team, choosing most effective test approach in the project, close communication with offshore and onshore developers and clients.

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  TestDevLab

  Oct 2020 - now

  Test Specialist