Camylla Rocha

Experience

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  Casablanca Turismo

  Feb 2014 - May 2015

  Business Intern

  - Answered phone calls and responded to customers queries in a timely manner - Assisted in getting client feedback in order to improve on services- Received customers complaints and feedback and directed them to appropriate department

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  Unidas Autogestão

  Aug 2015 - Aug 2017

  Business Intern

  - Organized meetings including scheduling and sending reminders- Performed administrative duties such as copying and filling - Responded to inquires via phone and email- Assisted in planning internal and external events

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  Hospital São Camilo Fortaleza

  Sept 2017 - Nov 2022

  - Ensured accurate input of employee data, including work hours, benefits, and deductions, maintaining precise records for payroll processing.- Supported the administration of payroll deductions and other benefits, ensuring alignment with compensation structures.- Assisted in calculating and processing shift differentials, accommodating varied work schedules common in healthcare environments.- Worked closely with the payroll team, HR, and finance departments to address inquiries, resolve discrepancies, and maintain accurate employee records. Show less - Conducted in-depth assessments of operational costs focusing on areas such as staffing, supplies, and services to identify opportunities for cost savings.- Played a key role in the development, monitoring, and refinement of budgets, providing insights to optimize resource allocation and ensure financial sustainability.- Utilized advanced analytical skills to interpret complex financial data, providing actionable insights for improving cost-effectiveness in hospital services.- Collaborated with various departments, including finance, administration, and department heads, to gather data and insights crucial for comprehensive cost analysis. Show less - Monitored and recorded various expenses, including supplies, services, and operational costs, facilitating precise financial reporting.- Contributed to the preparation of financial reports and statements, providing valuable insights for decision-making.- Proficiently used accounting software and tools to streamline bookkeeping and accounts payable procedures, enhancing efficiency and accuracy.- Supported internal and external audits by providing accurate and organized financial records, ensuring compliance with accounting standards. Show less

  • Payroll Assistant

    Apr 2021 - Nov 2022

  • Cost Analyst

    Jun 2019 - Apr 2021

  • Account Assistant

    Sept 2017 - Jun 2019
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  SPAR International

  Mar 2023 - Aug 2024

  Sales Assistant

  - Greeted and assisted customers, answering inquiries, and providing product recommendations.- Operated cash registers, handling transactions, and provided accurate change to customers.- Restocked and organised merchandise to maintain a neat and organized store appearance.- Maintained a clean and tidy store by regularly cleaning and organizing displays, shelves, and checkout areas.

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  Brown Thomas Arnotts

  Oct 2024 - now

  Sales Associate

  - Provided personalized customer service and styling advice, enhancing the shopping experience and driving sales.- Maintained strong product knowledge of luxury brands to guide customer choices.- Assisted with merchandising and inventory checks to ensure a visually appealing store and efficient stock management.- Handled transactions, returns, and exchanges accurately using POS systems.