Himanshu Sharma

Himanshu Sharma

Internship Trainee

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location of Himanshu SharmaDelhi, Delhi, India

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  • Timeline

  • About me

    Service Reliability Engineer (VOIP) , Cisco CCNA Certified

  • Education

    • Kendriya Vidyalaya

      2005 - 2015
    • Rajasthan Technical University

      2015 - 2019
      Bachelor of Technology - BTech Electrical and Electronics Engineering
  • Experience

    • Chamera Power Station-II NHPC

      May 2018 - Jul 2018
      Internship Trainee

      Generation , Transmission and Distribution of electricity from hydroelectric power plant.

    • Radio Design

      Sept 2020 - Nov 2021
      RF/Manufacturing

      Minimizing the losses of antenna sharing filters and combiners through electronic network analyser. PIM(passive intermodulation) testing.FTTP/FTTX fibre planning and designing.

    • BT

      Jan 2022 - Apr 2024
      Service Reliability Engineer(Network Engineer)

      FTTP/FTTX fibre planning and designing.Planning of sites and generating field works for engineers.To make sure that the line plants are present at required location so that the actual physical connectivity can be done.Worked in voip (Contact centre) domain and on tools like CUCM, UCCE , UCCX.Troubleshooting issues related to jabber and finesse.

    • HCLTech

      Apr 2024 - now
      Senior specialist

      Cisco Unified Communications Manager (CUCM)_: Configured, managed, and troubleshot CUCM clusters for large-scale VoIP deployments.Cisco Voice Gateways_: Implemented and configured Cisco voice gateways for PSTN connectivity and SIP trunking.SIP and H.323 Protocols_: Worked with SIP and H.323 protocols for VoIP communications.Cisco Unity Connection_: Configured and managed Cisco Unity Connection for voicemail and unified messaging.Cisco Jabber and Unified Presence_: Deployed and managed Cisco Jabber and Unified Presence for instant messaging and presence.Cisco TelePresence_: Implemented and managed Cisco TelePresence for video conferencing.Dial Plan Configuration_: Configured dial plans for efficient call routing and number normalization.Cisco VoIP Monitoring and Reporting_: Used tools like Cisco Unified Service Monitor and Cisco Prime Collaboration Manager for monitoring and reporting. Show less

  • Licenses & Certifications