Sherif Ouda

Sherif Ouda

Tourism officer

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location of Sherif OudaQesm 1st New Cairo, Cairo, Egypt

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  • Timeline

  • About me

    Deputy Director of operations ( Madinaty ) at Talaat Moustafa Group Holding

  • Education

    • Faculty of tourism and hotels – Helwan University – Cairo.

      -
      Very good Tourism and hotels
  • Experience

    • Cali International Travel

      Jun 1997 - Jul 1999
      Tourism officer

      1- Organize internal and external trips.2- Reservation of hotels and flowing boats.3- Reception of tourism groups from abroad and preparing a luxury programs for them.

    • Arabia tours company

      Jul 1999 - Mar 2001
      Air Tickting officer

      Preparation and issuing out air tickets

    • Talaat Moustafa Group Holding

      Apr 2001 - now

      - Management of all services in the area ( housekeeping - maintenance - agriculture - security - best control ).- Work to provide all services all services to the client to the fullest and always strive to upgrade the areas and improve the standard of living of the customer.- Follow-up of the daily report of all directors of the operation of the regions and departments and work to solve the problems in the main services of the city apparatus- Weekly, Monthly, quarterly and yearly report to senior management on all developments in the regions from deliveries to units or work to raise the efficiency of the region and complaints received for each region and proportions of the solutions that have been problems.- To work on the ratings of all services for each department and the ratios of achieving the required goals. Show less Directs staff job results by coaching, counseling, and discipline employees, and planning, monitoring and appraising job results - Ensure that all standards of performance are met throughout the mall in both shopping areas as well as in public areas to the standard laid down by the owner company- To ensure the mall maintenance program is effectively carried out on a daily basis for public area shopping areas offices, back of the house and outside areas as per standard- Manages the physical plan functions of properties by overseeing all aspects of facility maintenance, housekeeping and security- Oversees construction projects directly or indirectly related to tenant finish / capital improvements- Develop implements and administers annual budget including quarterly re-forecasting and monthly variance reporting, and recommends capital expenditures- Prepares financial reports according to established reporting and partnership requirementsApproves and submits requisitions purchase orders and invoices- Participates in the development of business plans and directs special projects to enhance tenant sales productivity and center profitability. Prepares sales reports- Develops and implements marketing budget, specialty leasing programs and gift certificate program, and participates in the development of promotions, advertising campaigns and special events- Establishes and maintains positive community relations by attending various functions as a representative of the mall- Reviews and approves requests for tours, information and public appearances- Develops relationships and serves as liaison to civic representatives, business partners, home office and tenants.- Manage tenant relations by inspecting and observing daily operation of all tenant spaces to ensure conformance to lease provisions, property policies and governmental regulations Show less 2 Shopping malls over than 300 Shops with total 30.000 Sq.m GLA1- In charge of security department.2- In charge of engineering department.3- In charge of housekeeping department.4- Ensuring that a pleasant shopping experience is provided for all customers.5- Cultivating appositive work experience for all mall associates while displaying a dynamic management leadership style.6- Managing mall expenses.7- Achieving sales goals and projected profit margins.8- Ensuring the highest quality of housekeeping standards are maintained in the mall. Show less 1- All day to day management, operations and supervision of Al Rehab malls including maintenance, security, cleaning, tenant management, marketing, leasing and customer service.2- Develop sales plan to identify new clients and negotiate with prospective tenants to maximize income in line with the business plan. 3- Prepare financial budgets and monitor performance against budget,Forecast the annual income and expenses for the mall and expense control. 4- Coordinate the overall leasing effort with the Leasing manager to establish quality and proper tenant mix in the mall in line with business strategy and market demand and to achieve desired footfall.5- Leasing of space to specialty and temporary retail merchants and maximize the income generated by the mall. Show less 1- Preparing the monthly programs containing the timetable of meetings.2- Supervise and coordinate with all the departments (security –environment – commercial center – housekeeping) .3- Receiving report from the department heads and finalized after discussion with the department heads to submit it to the vice president of ( TMG )4- Direct staff in the development analysis and preparation of reports and supervise staff in accordance with company policies and procedures.5- Responsible of staff scheduling to include : work assignments / rotations /employee training / employee training / employee vacations /employee breaks / overtime assignment /back-up for absent employees /and shift rotations. Show less

      • Deputy Director of operations madinaty

        Jan 2010 - now
      • Operation manager of north district of Madinaty

        Jan 2010 - Jun 2018
      • mall manager for Al-Rehab mall 1 and open food corte

        Jan 2009 - Dec 2009
      • Ass. general manager Al Rehab Malls

        Jan 2008 - Dec 2008
      • Duty manager Al Rehab Malls.

        Jan 2004 - Dec 2007
      • Office manager of vice president for Al Rehab city hall

        Apr 2001 - Dec 2003
  • Licenses & Certifications

    • Communicate to Align

      Quest
      Feb 2019
    • Customer Satisfaction and Retention

      IMI
      Feb 2019
    • Effective Management Program

      ACERTA Academy
      Dec 2018
  • Honors & Awards

    • Awarded to Sherif Ouda
      Duty manager Al Rehab Malls Chairman of board of directors May 1, 2008 Perfect Employee