Salwa Alsharif

Experience

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  Cambridge Legal Translation, U.A.E

  Sept 2005 - Sept 2006

  Summer Trainee

  Summer trainee ( 2005 and 2006) . Translated various types of contracts and legal documents.

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  Vodafone Qatar

  Sept 2009 - Sept 2014

  - Owning and managing the client relationship: resolving calls efficiently and effectively.- Ensuring service level agreements are met and maintained. - Working as part of a team to ensure offering world-class Customer Service at all times.- Communicating positively with all involved parties in order to facilitate customer's reception of the expected distinguished service.- Creating and promoting an environment that fosters both individual and team advancement to ensure the outstanding delivery of customer service. Show less

  • Back office advisor

    Oct 2011 - Sept 2014

  • VIP's & Enterprise agent (Customer Care Dep.)

    Nov 2010 - Oct 2011

  • International account advisor (Customer Care Dep.)

    Sept 2009 - Nov 2010
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  German University in Cairo

  May 2015 - Jun 2017

  PR and Events Coordinator

  • Responsible of PR and media relations of the music academy • Maintain scheduling and event calendars.• Pitching out for potential sponsors for our events and concerts and handling sponsorship agreements• Designing needed communication materials for music academy • Handling social media platforms of the academy by generating content and running ads.• Managing events and Mega concerts of the music academy.• Extend academy's network with famous bands famous bands like "Massar Egbri" and check potential collaborations • Co-plan with Music academy manager for each semester's events and generate new events and collaboration ideas• Acting as manager when GUC Music Academy manager is out of office. • Prepare end of semester reports and budget. Show less

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  Fair Trade Egypt

  Jul 2017 - Sept 2019

  Marketing Officer

  • Implements FTE marketing plan and strategies.• Implement communication strategies of FTE locally and internationally. • Executes all marketing, advertising and promotional activities.• Responsible of programs and campaigns to promote and link FTE to new business contacts (local, export and FT organizations); • Researches & suggests in coordination with the sales supervisor expansion opportunities, competitors, prices, products, etc. as necessary; • Responsible of maintaining adequate and updated company promotional file and materials.• Responsible of the promotion and media coverage for FTE • Reaching out and pitching to potential new export markets, organizes FTE's participation in international exhibitions and attends as needed; • Represent FTE, liaises with and provide written reports to FTE development project partners and other organizations as required; Show less

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  Nahdet Misr Publishing Group

  Sept 2019 - Jul 2022

  Senior Public Relations Specialist
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  Sigma Fit Egypt

  Jun 2022 - now

  PR & Communications Manager
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  FIFA World Cup Qatar 2022

  Nov 2022 - Dec 2022

  Media Operations Volunteer
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  Freelance

  Jan 2023 - Nov 2023

  Marketing and Events Consultant
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  Cairo Runners

  Nov 2023 - Dec 2023

  Media Operations Supervisor
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  Padel Nuestro

  Nov 2023 - Aug 2024

  Brand Manager - West Cairo
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  University of Connecticut

  Aug 2024 - now

  Teaching Assistant

  Teaching Assistant- Sports Marketing (Fall 2024)Co-instructor - Sports Communication (Spring 2025)