Fidel Micolleney

Fidel Micolleney

Assistant Operator and IT service technician

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location of Fidel MicolleneyWindhoek, Khomas, Namibia

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  • Timeline

  • About me

    Senior Systems Engineer at BCX

  • Education

    • Ella du plessis High School

      2008 - 2008
      Grade 12 Certificate Commerce 12

      English,Accounting,Business Studies,Mathematics,Economies,Geography

    • NUST Namibia

      2019 - 2020
      Information Technology Technical Support Certification Information Technology
  • Experience

    • Mpact Corrugated

      Feb 2011 - Jul 2019
      Assistant Operator and IT service technician

      Core Functions• Provide 1st and 2nd Line Desktop Support

    • FLB INVESTMENTS cc

      Jul 2014 - now
      Owner

      Provide various services ranging from Construction and Renovations, Architectural and building plans

    • BCX

      Oct 2020 - now

      Duties and Responsibilities include but are not limited to:Perform daily preventative maintenance checks, troubleshooting, and resolving of the software and applications listed below: - Veeam Backup Enterprise, Veeam Backup and Replication: installing, upgrading, configuring, monitoring, troubleshooting, and resolving errors/failures in the Veeam backup and replication architecture. - VMware ESXI, VMware VSphere, VMware VCentre: installing, upgrading, configuring, monitoring, troubleshooting, and resolving errors. - VeeamOne Reporter, VeeamOne Monitor: installing, upgrading, configuring, monitoring, troubleshooting, and compiling infrastructure reports.- Handle escalated calls (3rd Line Support) and resolve issues related to the above-mentioned software and applications.- Administer Microsoft Active Directory, including Group Policy Management.-Install, configure, monitor, and maintain Microsoft Windows Server.-Provide consultation on improving IT infrastructure and implementing new software and projects.-Administer the Microsoft O365 portal and participate in multiple O365 cut over projects.-Conduct weekly data center checks, including physical infrastructure, aircon, UPS, and generators.-Explore and implement the latest technologies and tools to optimize and monitor infrastructure more efficiently. Show less

      • Senior System Engineer

        Jun 2024 - now
      • System Engineer

        Oct 2020 - Jun 2024
  • Licenses & Certifications

    • CompTIA Network+ ce Certification

      CompTIA
      Jun 2020
    • CompTIA A+ ce Certification

      CompTIA
      Jun 2020
      View certificate certificate
    • VMware Certified Professional - Data Center Virtualization 2024

      VMware
      Mar 2024
      View certificate certificate
    • Microsoft Certified: Azure Solutions Architect Expert

      Microsoft
      May 2024
      View certificate certificate
    • Microsoft Certified: Azure Administrator Associate

      Microsoft
      Oct 2023
      View certificate certificate
    • MD-100 Windows 10

      Microsoft
      Sept 2021
      View certificate certificate
    • Microsoft 365 Certified: Fundamentals

      Microsoft
      Apr 2021
      View certificate certificate
    • Microsoft 365 Certified: Modern Desktop Administrator Associate

      Microsoft
      Oct 2022
      View certificate certificate
    • MD-101: Managing Modern Desktops

      Microsoft
      Oct 2022
      View certificate certificate
    • CompTIA IT Operations Specialist – CIOS Stackable Certification

      CompTIA