Talk to sales Try for Free
Hanifa B.

Hanifa B.

Customer Service Representative

Followers of Hanifa B.5000 followers
location of Hanifa B.Greater Cambridge Area

Connect with Hanifa B. to Send Message

Connect

Connect with Hanifa B. to Send Message

Connect

  • Timeline

  • About me

    Sabbatical

  • Education

    • The Tefl Org

      -
      Diploma Of English Teaching English as a second language A

      successfully completed a Level 5 diploma in teaching English as a second language.

    • Lead Academy

      -
      Diploma of Education Counseling Psychology Distinction

      Adult Trauma, Child Trauma and Counselling, DBT, RBT and Psychotherapy

    • One Eduction

      -
      Diploma of Education Counselor Education/School Counseling and Guidance Services

      Certified in Depression and CBT

    • The Open University

      -
      Master of Science - MSc Mental Health Science

    • University of East London

      -
      Associate's degree Law

    • The Open University

      -
      Bachelor's degree SOCIAL SCIENCES

      Social Science and Mental Health

  • Experience

    • Booking.com

      Jan 2016 - Jan 2016
      Customer Service Representative

      Customer Services Representative. Guest specialist.

    • KellyOCG

      Jun 2018 - Nov 2018
      Vendor Manager

      EMEA and South Africa division

    • Health Education England

      Jan 2019 - Mar 2020
      Faculty Support Administrator FTC

    • Cambridge University Hospitals NHS Foundation Trust

      Mar 2019 - Dec 2019

      Ophthalmologist coordinator Cardiology, Vascular, Hematology and Heamophilia coordinator.

      • Booking Coordinator

        Dec 2018 - Dec 2019

      • Booking Coordinator

        Mar 2019 - Jan 2019

    • NHS England

      Jan 2020 - Jul 2023
      Independent Review Panel Officer

      Continuing Healthcare Commissioning groupCase management Independent review appeal panel

    • The Open University

      Jan 2020 - Dec 2024
      Independent Consultant

      Consulting on University mental health course materials. Helping students reach their full potential by being a student buddy. Co producing university course program content.

    • Cambridge Community Services NHS Trsut

      Dec 2021 - Jan 2023
      Seasonal Flu & Pandemic Immuniser & CCS swabbing Programme Support

      Bank immuniser for covid vaccination programme. Covid cell management. Covid-19 vaccinator. Seasonal Flu & Pandemic Immuniser & CCS swabbing Programme Support officer.

    • Cambridgeshire and Peterborough NHS Foundation Trust (CPFT)

      Aug 2023 - Dec 2024

      Mental Health Community Services.Adult and Specialist Mental Health (ASMH) Observation Governor on the staff council Remember the following:Cambridgeshire Recovery Lead in Recovery Coaching Mental Health ServicesAdult Services

      • Interim Clinical Data Support

        Aug 2024 - Dec 2024

      • Observation Governor

        Sept 2023 - Sept 2024

      • Recovery Coach

        Aug 2023 - Aug 2024

  • Licenses & Certifications

    • Law certificate

      Sept 2009

    • Care certificate

      Cambridge City Council

    • Sallie Krawcheck on Risk-Taking

      LinkedIn
      May 2018
      View certificate certificate

    • Safeguarding adults

      Cambridge City Council

    • Safeguarding children

      Cambridge City Council

    • Coaching for Results

      LinkedIn
      May 2018
      View certificate certificate

    • Achieving Your Goals

      LinkedIn
      May 2018
      View certificate certificate

    • Interpersonal Communication

      LinkedIn
      May 2018
      View certificate certificate

    • Improving Your Judgment

      LinkedIn
      May 2018
      View certificate certificate

    • Business and law

      BPP
      Jan 2009

  • Volunteer Experience

    • EPRR ICC Reservist

      Issued by NHS England on Dec 2021
      NHS EnglandAssociated with Hanifa B.

    • Freedom to Speak up Guardian

      Issued by NHS England on Jan 2019
      NHS EnglandAssociated with Hanifa B.

    • EPRR Loggist

      Issued by NHS England on Apr 2023
      NHS EnglandAssociated with Hanifa B.