Jane Horner

Experience

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  OCS Group UK

  Apr 2002 - Dec 2004

  Purchasing Co-ordinator / Amex Divisional Project Administrator

  Processing all non-food items throughout our catering division.This involved ordering items which included the following: equipment, stationary, printed stationary, uniform and all disposable items.Responsibly of placing all orders and making sure that they were delivered on time and in a good condition.Responsible of all American Express purchase cards throughout our division, setting up new purchase cards and keeping track of budgets throughout.Competent in the use of sage accounting system and EDI.Processing all incoming and outgoing post.My duties of a quality administrator included: control and monitoring of monthly returns, master documents, risk assessments training courses and keeping all policies and procedures up to dates on behalf of the quality manager.Assisting the purchasing manager (Food) to research and resolve price queries, product codes and information on new food lines, assisting the search for new suppliers and various administration duties.Assisting sales team with tenders, providing them information about suppliers, prices quotes for equipment. Show less

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  Avebury Taverns Ltd

  Jan 2005 - Jun 2005

  Property Administrator

  Organising property maintance requests for our north section.Liaising with managers, tenants, contractors and brewers to identify the party that is responsible for the works.Arranging any installation and removal requests of products direct with the brewer.Dealing with EHO notices, liaising with council and tenants.Ensuring insurance claims for both property and public liability are dealt with and the relevant processes are taken.Verifying that the instructed work has been completed to facilitate approval of works invoices.Informing utilities companies of correct billing details, resolving utility queries and ensuring new meters and supplies are installed when disconnected.Administration of ‘to let boards’Efficiently handling telephone enquires of both a general nature and from parties interested in taking on a tenancy or making a freehold offer.Dealing with SIBA orders and invoices. Show less

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  Airspan Networks

  Jul 2005 - Apr 2006

  Manufacturing Order Entry Administrator

  Responsible for the input of order information, and transacting to MRP Avante system.Direct liaison with sales team and external customers.Scheduling to stock from shipments.Collating sales forecasting profiles and sales order reports.Receiving delivery paperwork, and adjusting into stock.Issuing and to maintain licenses for equipment.Organizing DHL and other couriers.

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  Thames Valley Police

  May 2006 - Oct 2006

  Training / PDU Coordinator

  Responsible for the inputting of training requests for all police officers and staff.Updating of all training records for all staff on our People Soft system.Maintain the upkeep of our access system, finding suitable members of staff to attend training.Liaising with duties for availability of staff to attend training.Booking of venues both internally and externally to TVP.Running reports for various managers with our BCU.Organizing all stationary and equipment for the training department and the PDU, preparation of the welcome boxes for all new student officers, issuing all forms, which are required for when they are out on patrol.Dealing with the allocation of Captor and uniform lockers within the PDU.Design and maintaining of excel spreadsheets to track PAC completion by the student officers.Assist the training officers on training days.Preparation of all training documents required for various training sessions.Minuit taking of meetings within the department. Show less

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  NHBC

  Nov 2006 - Apr 2007

  Customer Services

  Our team was responsible to process the applications for registration of all homes covered by Buildmark, Choice, Conversion, Solo and Link.Receive and process all insurance and inspection income, including fees for Building Control.Provide Buildmark Choice quotations to builders and/or HousingAssociations.Provide Landmark reports for land quality assessment by Engineers for all new sitesMaintain registration data on PDA's to ensure that inspections can be properlyrecorded and Builder Reports accurately produced.Dealing with all registration queries and general enquiries on builder’s status, issue of documents, extent of cover, requests for literature, advice on products and services etc. from builders, home owners and solicitors. Show less

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  NHS Trust

  May 2007 - Jan 2010

  Infection Prevention and Control Administrator / SSISS Administrator

  I am responsible for providing efficient and effective administrative and secretarial support. To be responsible on maintaining, developing and evaluating patient information and records. Also evaluating data on infection control education and training and data and producing reports.I visit wards and departments within the hospital to deliver or retrieve information/items of infection prevention and control relevance. I am responsible for the distribution and administration of the Infection Prevention and Control management policies, guidelines and protocols.I participate in the designing and electronic production of patient, public and staff information, I am responsible for the administration and dissemination of incident and outbreak information.To produce statistical reports on the prevalence/incidence of alert organisms for the Infection Control Committee, Quality and Clinical Governance Groups and the Annual Infection Prevention and Control Report.Maintain quality standards for PAS, Telepath, Electronic Staff Record (training database), and infection prevention and control training/education databases and similar systems in the future.To support the Infection Prevention and Control and Audit and Surveillance Nurses, monitoring and investigation of surgical site infections and hospital infections.Assist the Audit and Surveillance Nurse in directly liaising with Cardiac Surgical Consultants.To visit wards and departments within the hospital to retrieve information/items of SSISS relevance.To be responsible for the administration and dissemination of SSISS information. Input SSISS data using SSISS, PAS/INTELLECT/PICIS Theatre databases and any other relevant hospital databases in paper and electronic formats. Other relevant training whilst in the post: Understanding Cardiovascular diseases, First Aid, Certificate in Infection Control from Warwickshire University. Show less

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  Royal Air Force Volunteer Reserve (Training)

  Aug 2009 - Mar 2011

  Int Analyst
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  UK Ministry of Defence

  Feb 2010 - Feb 2014

  Technical Support Services helpdesk. Responsible for providing day-to-day Helpdesk support for BFPO IT systems including answering calls from users and logging them on the Cherwell Helpdesk System. Administrative support to the e-bluey system, monitoring e-bluey site status, liasing with e-bluey locations and producing daily sitreps. Provide administrative support for TSS and liaise with outside agencies as required. Trained on e-bluey administrator site, PACER2, HNG. I am currently undertaking a NVQ Level 3 diploma in I.T. Deputising to cover office absence. Other courses: Defence Acquisition, Request for Contract Action. Authorised telecoms officerExtra duties: RAF Northolt U12's football coaching / admin, RAF Uxbridge Battle of Britian voulenteer Show less The Military Aviation Authority provides regulatory oversight of Defence Aviation. The Occurrences Branch within the Flt Ops Division of the MAA Op Safety Regulation Group exists to manage all safety reporting actitiy. This is primarily achieved using the Aviation Safety Information Management System (ASIMS). My main role of the ASIMS 1 post is to manage reports received and ensure that they are entered onto ASIMS and distributed as required. Additionally, I assist in the day to day management of reports and other data in ASIMS. I also assist with the provision of statistical information. I assist with the management of ASIMS User Accounts, including the establishment of new organisations, deletion, creation and amendment of User Accounts. I assist with the completion and transfer of historical flight safety records from the Pandora System to ASIMS. To process and respond to queries and requests for information from ASIMS or Pandora, which may be received from any area of MoD and the single services. To assist with any other activities related to the day to day running of ASIMS and the MAA.I have also designed an produced the ASIMS desk guide for other members of the MAA to sucussfully enable them to use the system. I also producted the format for the Air Traffic forms to be entered onto ASIMS to ensure a smooth tranaction between previous ATM forms and the new way in which to enter the information. Sucessfully achieved a pass for NVQ Level 3 in Business Management and key skills for Maths and English. I undertook the C2 online assessment, which I passed with a high mark.Other relevant training whilst in the post: Authorised Demander; Local Security Officer; MOSS Team Site Administrator; Defence Information Management; Protecting Information Level 1 and 2; Financial Skills Certification (Foundation); First Aid at Work, ECDL Advanced. Show less

  • BFPO HQ - Techincal Support Services

    Jul 2012 - Feb 2014

  • Asims helpdesk

    Feb 2010 - Jul 2012
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  Strategic Command

  Mar 2014 - Apr 2018

  ACDS Cap JLE business support officer

  The Cap JLE branch lead’s the capability strategy and planning in order to develop coherent and affordable logistic outputs for Defence. This includes the capability management of the full range of Joint Logistic Commodities and Services.My role as business Support is the lead for the coordination of cross branch activity and the provision of timely and accurate financial management information in support of all activities across the branch. Group administration of the business including the performance and management of business operations, as wellas the efficient organisation of people and other resources to direct activities toward common goals and objectives inorder to match resource to outputs.I support the financial aspects of the branch input to the In-Year requirements and broader financial information. To prepare and staff briefings, correspondence and tasking’s. Fulfil the role as Information Support Officer and MOSS/Meridio team sites. I have set up our department MOSS Site including Meridio storage files. Assisted and contributed to the scrutiny of business cases which will be approved by the IAB. Manage travel requirements for the whole team. Business Continuity and Resilience POC of Cap JLE Northwood - create, amend, and enforce documents. All aspects of planning, delivering and supporting the 3-day NATO Stockpile Planning Committee held at MOD London. Co-ordinate recruitment, commercial, financial, promotional and risk management for Defence Support Network Transformation Programme (DSN(T)P). Created, implemented and maintained DSNT Intranet site.Defence Academy courses undertaken: Programme Management Awareness, Principles of Project Management, and Managing Defence Contracts. FA Youth coach for RAF Northolt. Mental Health First Aider. Interviewer Skills for interviewers. Show less

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  UK Ministry of Defence

  Apr 2018 - Feb 2022

  No1 AIDU Safety and Quality Manager

  In addition to my role as the Safety & Quality Manager / Aeronautical Information Requirements Managers. This role has involved: The most senior Civil Servant (CS) within No 1 AIDU. Act as No 1 AIDU’s focal point in relation to Defence Aviation Customers' Aeronautical Information (AI) Requirements. A recognised Air Safety (AS) individual, The co-ordination, management and publication of the Air Safety Management Plan (ASMP). Promoting and fostering an AS culture within the Unit to reduce the risk of an aircraft occurrence arising from our data errors. Promoting and managing the Unit AS Award Scheme.The day-to-day management and maintenance of the No 1 AIDU QMS as described in BS EN ISO 9001 Quality Management System and ED 76-A. The co-ordination and publication of all changes to the Quality Policy. Verifying the implementation of corrective action to quality problems. Trained at the Specialist Training School (STS) RAF Halton and BSI as an internal auditor. Co-ordinating and hosting the six-monthly ISO 9001 certification audits carried out by the Unit’s BSI Client Manager.Main point of contact for all matters relating to COVID-19 and the response to Defence Intelligence and the wider community; Risk assessments for both the whole unit and individual staff in vulnerable risk categories, return to unit brief to all staff and stakeholders. COVID-19 Hazard log and opportunities for improvement plan, also following the Governments guidelines to ensure a safe working environment for all staff and visitors in the unit. Maintaining the Unit risk register and ensuring all risk assessments are maintained in line with Station/MOD Health and Safety policy (JSP 375).Maintaining in co-operation with the Unit Fire representative the Station/MOD Fire Safety Policy (JSP 426). Ensuring that the Unit adheres to the Station Environmental Protection policy in conjunction with the Building Custodian following the Environment Agency’s guidelines (JSP 418). Show less

• 

  UK Home Office

  Feb 2022 - now

  As a Lead (QSA) Quality, Standards and Assurance, i'm responsible for co-ordinating the build, implementation and ongoing delivery of a consistent “3 lines of defence” assurance model across DDaT.This means providing independent and constructive assurance across the broad and varied scope of DDaT functions. QSA is an emerging capability within DDaT with a mission to improve quality and reduce risk for our users by focussing effort on the right standards, with controls, measures, and effective assurance practices.My goal is to build a best in class assurance approach, and I will be playing a vital role in ultimately supporting the successful delivery of critical Home Office services to the public.​​​​​​​Main day to day responsibilities will be: • Working in a complex IT environment to support independent assurance and review activities across DDaT• Working with QSA Leads to deliver assurance review activities, from scoping, through to fieldwork and agreeing the final report of findings and recommendations • Helping to develop the maturity of 1st line assurance teams• Reporting and tracking recommendations resulting from the assurance reviews• Helping to evolve the culture of quality and risk management throughout DDaT• Coordination across the external 3rd line audit assurance teams from Government Internal Audit Agency (GIAA) to support the planning and delivery of audit activity • Supporting the governance and organisation of QSA activities, including Board meetings, risk management, communications and reporting• Developing and maintaining methods to capture and interrogate quality metrics incoming from DDaT functions, based against approved standards Show less

  • Head of Quality, Standards and Assurance. Enterprise Services IT Operations

    Sept 2023 - now

  • Lead Quality & Standards Assurance

    Feb 2022 - now
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  The Henley College

  Nov 2024 - now

  Parent Governor