Claudia Matteo

Experience

• 

  NYU Polytechnic School of Engineering

  Jun 1996 - Jun 1999

  Senior Laboratory Instructor

  • Supervised 40 undergraduate lab instructors.• Assisted Director with strategic plan generation and department organization.• Presented proposals/results upward through Board of Trustees.• Rewrote lab manual incorporating state-of-the-art content and delivery tools.• Hired/trained new employees and conducted weekly staff meetings.• Taught Introduction to Engineering/Design.

• 

  Symbol Technologies

  May 1998 - Apr 1999

  Programmer

  • Upgraded MS-DOS based software utility (Scan Kit decoder) to Windows format.• Developed supporting bar code debugger and verifier.• Implemented numerous special software features.

• 

  IBM

  Jun 1999 - now

  • Establish strategic plan, governance, administrative controls, training, analytics, and communications• Architect, test, and enhance user interface to automate client response• Develop high-quality content library in collaboration with various stakeholders • Defined and automated business model, processes, tools for hundreds of resources worldwide• Planned and managed financial budget, capacity, utilization, deal intake, staffing, and training• Collaborated with global stakeholders for end-to-end linkage in offering/project/solution lifecycle • Identified hundreds of millions of dollars in opportunities to grow the business through quality results• Led delivery team to deliver with excellence, optimize labor and adhere to business controls• Consulted with clients in sales phase to define requirements, scope and present solution

  • Bid Excellence & Automation Program Manager, PMP®

    Jan 2018 - now

  • Global Security Solution Design Manager, PMP®

    Jan 2015 - Mar 2018

  • IBM Expert-Level Certified Project Manager, PMP®

    Jun 1999 - Dec 2014
• 

  This Is My Brave, Inc.

  Jul 2018 - Dec 2021

  Board Chair and Secretary

  The mission of This Is My Brave, Inc. is to end the stigma surrounding mental health issues by sharing personal stories of individuals living successful, full lives despite mental illness through poetry, essay and original music, on stage in front of a live audience, through stories submitted and published to our blog, and via our YouTube channel.

• 

  National Alliance on Mental Illness (NAMI) Northern Virginia

  Feb 2019 - now

  • Collaborate with Inova Action Committee, Loudoun Chamber of Commerce, Loudoun Human Services Network (LHSN), Trauma-Informed Community Network (TICN), Virginia Mental Health Access Program (VMAP) and Unite Us to ensure access to human services• Expand family support groups (FSGs) into Loudoun County• Promote NAMI Northern Virginia free peer support programs at resource fairs• Participate in coordinating NAMI Walks• Serve as chair of the development committee• Help to (re)define core values, governance, and strategic plan Show less

  • Family Support Group Facilitator

    Sept 2021 - now

  • Board Member

    Jun 2021 - now

  • Ending the Silence (ETS) Lead Presenter

    Feb 2019 - now
• 

  Loudoun County Public Schools

  Aug 2020 - Jun 2021

  Minority Student Achievement Advisory Committee (MSAAC) Secretary

  • Advise the Loudoun County School Board (LCSB) and the Loudoun County Public Schools (LCPS) administration on issues relating to achievement of minority students• Secure for all students in LCPS the highest advantages in academic, vocational, physical, cultural, and social education• Provide a forum for the discussion and sharing of common educational concerns and ideas about minority student achievement• Serve as a network for interaction among local parent groups, parents, students, teachers, administrators, citizens, and the School Board as to issues affecting student achievement in Loudoun County Public Schools• Record and maintain Minutes of all meetings of the advisory committee• Maintain and accurate roster of executive board members and other contacts Show less

• 

  The Cyber Guild

  Mar 2023 - now

  Diverse Minds Movement Team

  Advocate for neuroinclusion, accessibility, and mental health through blogs, videos, See It to Be It, presentations at virtual and in-person events like Uniting Women in Cyber, and more

• 

  Link OT

  Jun 2023 - now

  Senior Advisor

  Apply experience in Industrial and Organizational Psychology to empower neurodivergent individuals and foster neuroinclusion to bring out the best of brains that think differently

• 

  Battle Sports Academy

  Sept 2023 - now

  Mental Fitness Coach
• 

  TopKick Martial Arts

  Nov 2023 - now

  Instructor