Jenna Chilinski

Jenna Chilinski

Customer Service Representative

Followers of Jenna Chilinski1000 followers
location of Jenna ChilinskiGreater Cleveland

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  • Timeline

  • About me

    Director of Project Management at Fathom and Proud member of Best Buddies Ohio

  • Education

    • Stow High School

      2007 - 2011

      Activities and Societies: Volleyball, Mass Communications, Hitting for Home

    • Kent State University

      2011 - 2015
      Bachelor's Degree Advertising

      Activities and Societies: Kent State Women's Club Volleyball, Advertising Club

  • Experience

    • Family Video

      Apr 2012 - May 2015
      Customer Service Representative

      • Managed store operational tasks and sales goals • Trained new employees• Responsible for closing the store and Bank Deposits

    • Balloflex & World of Dances

      May 2014 - Jan 2015
      Digital Marketing Specialist

      • Managed all advertising services for a national start-up fitness company• Worked as fitness instructor for BalloFlex clients• Designed promotional advertisements• Created and updated social media sites• Designed fitness DVD covers

    • Signet

      Jul 2015 - Jan 2016
      Marketing Associate

      • Developed and maintained flowcharts to keep track of marketing plans• Organized presentations for executive-level meetings• Continually worked with creative, merchandising, production, and store operations teams to implement marketing strategies• Updated weekly budget report for new product launch• Responsible for evaluating markets and securing billboards on a national level

    • Geometry Global

      Feb 2016 - Sept 2016
      Assistant Account Executive

      • Communicated with creative, media and digital teams to execute campaigns for John Deere dealerships across the United States • Developed creative briefs for print, radio, in-store, and digital materials• Assisted in developing print, broadcast and digital advertisements • Responsible for trafficking radio and television advertising at a local and national level

    • Stern Advertising

      Sept 2016 - Sept 2018

      ACCOUNTS: Signet Jewelers:•Serve as daily client contact for Jared the Galleria of Jewelry, Zales, Peoples (Canada), and Mappins (Canada) jewelry brands, working most often with the VP and Director level -Includes communicating and working with various departments at Signet Jewelers such as marketing, digital, social, merchandising, print and more•Co-manage the creative development and execution of Jared the Galleria of Jewelry’s national and local radio production which includes over 100 produced spots •Co-lead weekly in-person creative review meetings, which include Signet Executive Marketing members •Manage the creative routing process both internally and externally•Formulate and present creative and strategic briefs for Signet Brands’ national advertising initiatives •Responsible for composing initial substantiation draft, submitting television advertisements through network clearance and communicating with major broadcast networks such as ABC, NBC, CBS, etc.•Co-led creation of national advertising campaign for Signet’s new product launch, ‘Interwoven’ which included TV, catalog, in-store, digital and social elements•Assisted in development of first ever Kay, Jared and Zales full brand guides Show less ACCOUNTS: Signet Jewelers:•Serve as daily client contact for Jared the Galleria of Jewelry, Zales, Peoples (Canada), and Mappins (Canada) jewelry brands, working most often with the VP and Director level -Includes communicating and working with various departments at Signet Jewelers such as marketing, digital, social, merchandising, print and more•Co-manage the creative development and execution of Jared the Galleria of Jewelry’s national and local radio production which includes over 100 produced spots •Co-lead weekly in-person creative review meetings, which include Signet Executive Marketing members •Manage the creative routing process both internally and externally•Formulate and present creative and strategic briefs for Signet Brands’ national advertising initiatives •Responsible for composing initial substantiation draft, submitting television advertisements through network clearance and communicating with major broadcast networks such as ABC, NBC, CBS, etc.•Co-led creation of national advertising campaign for Signet’s new product launch, ‘Interwoven’ which included TV, catalog, in-store, digital and social elements•Assisted in development of first ever Kay, Jared and Zales full brand guides Kids Film It Festival:•Serve as daily client contact and project manager for non-profit foundation•Managed creation of new advertising campaign, rebranding and website refresh for Kid’s Film It Festival •Managed creation process and executed digital and print ads for Cleveland.com and Cleveland Plain Dealer•Developed enrollment website for festival tickets/donationsTRANSTAR INDUSTRIES •Managed and coordinated production for Transtar’s employee video from start to finish Show less

      • Senior Account Executive

        Jan 2018 - Sept 2018
      • Account Executive

        Sept 2016 - Jan 2018
    • Geometry Global

      Oct 2018 - Mar 2021
      Account Executive

      • Served as daily contact for over 50+ clients with a total budget of over $3,000,000• Managed advertising plans from start to finish (planning, creative briefs, campaign management, analytics + reporting)• Collaborated with multiple teams such as digital, creative, media and analytics• Leveraged Google Analytics + Google Data Studio to provide campaign reporting and analyzed market share reports to develop insights• Developed SOW documents which included estimating agency hours and budget• Onboarded and trained multiple interns + AAEs Show less

    • VMLY&R COMMERCE

      Jan 2021 - Sept 2021

      • Served as daily contact for over 50+ clients managing a total budget of over $3,000,000• Managed advertising plans from start to finish (planning, creative briefs, campaign management, analytics + reporting)• Collaborated with multiple teams such as digital, creative, media and analytics• Leveraged Google Analytics + Google Data Studio to provide campaign reporting and analyzed market share reports to develop insights• Developed SOW documents which included estimating agency hours and budget• Onboarded and trained multiple interns + AAEs Show less

      • Senior Project Manager

        Mar 2021 - Sept 2021
      • Account Executive

        Jan 2021 - Mar 2021
    • Fathom

      Sept 2021 - now

      • Develop project plans in support of multichannel marketing clients • Create and manage paid media, SEO, marketing automation and reporting timelines • Utilize project management software in support of task management, resourcing and planning • Estimate project and resource hours • Directly support project managers • Constantly striving to improve process to create efficiencies

      • Director Project Management

        Jul 2023 - now
      • Senior Project Manager

        Sept 2021 - Jul 2023
  • Licenses & Certifications

    • Asana Workflow Specialist

      Asana
      Nov 2024
  • Volunteer Experience

    • One-to-one Friendship Volunteer

      Issued by Best Buddies International on Jul 2023
      Best Buddies InternationalAssociated with Jenna Chilinski
    • Fundraising Volunteer

      Issued by One of A Kind Pets on Jan 2015
      One of A Kind PetsAssociated with Jenna Chilinski