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Vanessa Pruss

Vanessa Pruss

Followers of Vanessa Pruss131 followers
location of Vanessa PrussDarmstadt, Hesse, Germany

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  • Timeline

  • About me

    Sales Operations Specialist 💼 | Trainer 💪

  • Education

    • Georg-August-Universität Göttingen

      -
      Dipl. Geol. Geology/Earth Science, General

    • Trailhead by Salesforce

      2023 -
      Salesforce-Administrator Certification Prep (ongoing)

  • Experience

    • Pitney Bowes

      Jun 2007 - Dec 2023

      Customer Support (phone/e-mail/chat). KPI Reporting/Dashboards (Siebel/Salesforce ServiceMax, Avaya, Cisco). Data analysis, assistance in process optimisation. Salesforce/ServiceMax implementation 2012/2013, SFDC BU Admin (1st-Level-Support), Training/Onboarding of new team members, customer satisfaction surveys. co-working in different projects (YourAccount client account, webchat, knowledge data base / support articles in Salesforce Knowledge/AEM, UAT/SIT, collaboration with colleagues and IT/admins in USA/UK) Show less

      • Sales Operations Specoialist

        Oct 2019 - Dec 2023

      • Technical Support Central Europe

        Jun 2007 - Oct 2019

    • 3D Systems Corporation

      Mar 2024 - now
      Global Sales Support Specialist (DACH, EE)

  • Licenses & Certifications

    • STRONG Nation® Fitness Instructor

      Zumba
      Aug 2016

    • Sales-Performance messen und reporten

      LinkedIn
      Apr 2024
      View certificate certificate

    • 10 Mistakes Leaders Should Avoid

      LinkedIn
      Feb 2023
      View certificate certificate

    • ZUMBA® Fitness Instructor - Basic Steps 2

      Zumba
      May 2014

    • CIRCL Mobility™ Instructor License

      Zumba
      Apr 2023

    • DOSB C Lizenz Übungsleiterin - Breitensport, Erwachsene/Ältere

      Landessportbund Hessen E.V.
      Jun 2014

    • ZUMBA® Fitness Instructor - Basic Steps 1

      Zumba
      Jun 2013

  • Honors & Awards

    • Awarded to Vanessa Pruss
      Pitney Bowes - Client Experience Award Q4 2022 - Dec 2022 Ansprechpartnerin während der Umstellung von Salesforce Classic auf Lightning im Vertrieb (Inside Sales & Field Sales). Aktualisierung des Arbeitsleitfadens mit den wichtigsten Änderungen. Wöchentliche FAQ Sessions und Einzeltrainings auf Anfrage während der Einführungszeit.
    • Awarded to Vanessa Pruss
      Pitney Bowes - Make A Difference Award - Team - 2017
    • Awarded to Vanessa Pruss
      Pitney Bowes - Make A Difference Award - Team - 2013
    • Awarded to Vanessa Pruss
      Pitney Bowes - Make A Difference Award - Team - 2010

  • Volunteer Experience

    • Übungsleiter / Trainer

      Issued by TSV Rot-Weiß Auerbach 1881 e.V. on Jan 2014
      TSV Rot-Weiß Auerbach 1881 e.V.Associated with Vanessa Pruss

    • Abteilungsleiterin

      Issued by TSV Rot-Weiß Auerbach 1881 e.V. on Jun 2021
      TSV Rot-Weiß Auerbach 1881 e.V.Associated with Vanessa Pruss