Giang Nguyen

Experience

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  Peripheral Computer Support – Computer Technology Solution

  Aug 2009 - Aug 2010

  Technician Engineering

  o Supervised full cycle of computer repair by diagnosing problem, suggesting solutions and testing repaired units for problemso Tested all units to diagnose computer problems using the Apple Service Diagnostic Software (ASD)o Developed document and production processes to ensure repeatability and reproducibility

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  University of Houston-Clear Lake

  Jan 2011 - Dec 2012

  Instructor Assistant

  o Developed the Assessment application used for managing programs, courses and scores of student in business departmento Managed database, import and export data, produce reportso Collected, tested and verified data with professors for accuracyo Planned and prepared various committee meeting aids such as bibliographies, charts, and graphs

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  TOPIMEX Corporation

  Jan 2012 - Dec 2012

  Web Master

  o Created GUI design utilizing requirements on website and handheldo Updated, tested and maintained website

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  Impact Innovations Systems Inc.

  Jan 2013 - Jul 2013

  Software Developer

  o Created, enhanced, and implemented of content management and document imaging software utilizing EMCo Coded, completed programming, and tested systems and applicationso Designed and performed unit testing on applications, forms, reports, and interfaceso Updated and tested systems data, and prepared conversion requirements

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  Inner-Net, Inc.

  Aug 2013 - Jun 2014

  Software Developer

  o Analyzed projects, resolved problems, published progress reports, and recommended actions of project progresso Tested and coded to improve product as customer requirementso Created, edited, and deleted schema objects; executed SQL statements; designed and maintained databaseo Wrote and maintained user documentations; provided help desk support; trained users; introduced the product to the potential customer; and cooperated with other developers to finish projects

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  Stewart Title

  Jun 2014 - Jun 2015

  System Analyst

  o Provided Tier 3 technical support, served as a technical liaison between software developer and the customerso Analyzed the systems and various applications, resolved technical issues, and implemented and tested systemso Created business requirements and worked on process flows, gathered data out of database for analysis by ad-hoc T-SQL reports and SSRSo Created, updated, altered the SQL queries, tables, and SQL statements

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  Hitachi Consulting

  May 2016 - now

  Lead Engineer
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  Hitachi Consulting

  -

  Lead Engineer