Anna Baker

Experience

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  Wegmans Food Markets

  Jun 2014 - Dec 2018

  Part Time Front End Assistant Manager

  • Solved both employee and customer issues related to interpersonal interactions, product quality, and stress management• Orchestrated the shift rotation of up to 30 different cashiers by coordinating their break, lunch, and shift times to ensure the smooth functioning of customer check-outs• Provided excellent customer service, occasionally working behind the customer service desk to answer customer calls, place individual orders, and connect customers with different department managers

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  Aresty Research Center for Undergraduates at Rutgers University

  Jun 2016 - May 2017

  Aresty Research Assistant
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  Rutgers Office of Information Technology

  Aug 2016 - May 2019

  Computer Lab Consultant

  • Troubleshot computer issues and provided customer service to computer lab patrons by helping patrons navigate MS Office, correctly format documents, download files, etc.• Used Help Desk and ticketing protocols to respond to support requests from users and worked patiently to resolve personal computer and networking issues related to Wi-Fi connectivity and Internet access on personal devices and routers• Oversaw computer lab and rectified any problems that arose including customer complaints and lab security issues Show less

• 

  Rutgers University

  May 2017 - May 2019

  • Provided mentorship and guidance to a group of nine undergraduates who were undertaking their first year-long research project• Led biweekly group meetings in order to teach the importance of research on a global scale and encourage the development of technical communication skills within the research community• Evaluated the progress of each group member and ensured that they were being provided with the necessary support as they worked to develop a research presentation for the annual Aresty Research Symposium Show less • Created an engaging 10-week curriculum for an accredited college course entitled “Exploring Careers in the Sciences” • Led instruction of a class of twenty-four students regarding themes of academic success, personal wellbeing, and the importance of diversity, as well as lessons in the topical area, careers in the sciences and corresponding scientific principles in chemistry, physics, computer science, etc.• Questioned applicants interviewing for the following year's Peer Instructor role and evaluated their interview answers for consistency and authenticity• Demonstrated time management skills through the completion of administrative duties such as attendance tracking, grading, and budget balancing Show less

  • Aresty Research Peer Instructor

    Aug 2017 - May 2019

  • Resident Assistant

    Aug 2017 - Jan 2019

  • First-Year Interest Group Seminar (FIGS) Peer Instructor

    May 2017 - May 2018
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  Live Well New Brunswick

  Jun 2017 - Aug 2017

  Community Health Intern

  • Analyzed and updated the Live Well Vivir Bien smart phone app, a downloadable application with over 700 downloads designed to advertise local organizations and useful programs and services to the citizens of New Brunswick• Volunteered as a non-profit employee throughout the city of New Brunswick at over 30 different tabling and community outreach events in order to promote health and wellness services to the city’s residents• Translated relevant documents, including program and event advertisements, from English to Spanish Show less

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  Fulbright Association

  Sept 2019 - Jun 2020

  Fulbright English Teaching Assistant (ETA)

  • Created and taught lessons on a variety of topics, including English, biology, history, and healthy living, to over 500 secondary school students at Instituto de Educación Secundaria Plurilingüe de Ames in Galicia, Spain• Aided co-teachers in student evaluation, including administering oral and written exams and assessing group and individual projects• Developed and led an English Conversation Club for low-performing students interested in getting extra language practice outside of the classroom• Acted as an American cultural ambassador by facilitating intercultural exchanges and leading positive, educational conversations regarding the similarities and differences between America and Spain Show less

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  Pioneers Baccalaureate School

  Aug 2020 - May 2022

  AP Biology Teacher

  • Responsible for teaching 10th grade biology to 50+ students, both at the AP and regular levels• Design, prepare, and teach engaging biology lessons and labs, promoting the academic progress and general well-being of the students and preparing them for the CLEP Biology and AP Biology standardized exams• Assess and evaluate student growth; creating action plans on class-wide, group-wide and individual bases in response to student data • Uphold classroom policies and maintain a positive, inclusive learning environment for all students Show less

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  Congressional Research Service

  Jun 2022 - Aug 2022

  Research Analyst
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  U.S. Department of State

  Jun 2023 - now

  • Charles B. Rangel International Affairs Graduate Fellow

    May 2022 - now

  • Executive Office Fellow, Embassy Bangkok

    Jun 2023 - Aug 2023