Michaela McKenna

Experience

• 

  EKS&H

  Jul 2008 - Apr 2011

  Resource Project Coordinator

  • Trained all new hires on new systems and processes• Developed and wrote training manual for new system• Coordinated Tax Staff and Seniors schedules• Promoted from Assistant Training Coordinator to Resource Project Coordinator• Maintained Training software to distribute credits for internal and external CPE credits for CPAs• In charge of collecting all training records for exiting employees

• 

  MGMA

  Apr 2011 - Apr 2012

  Development Coordinator

  • Developed communication templates with Marketing • Assisted with distribution of emails to support account managers’ sales efforts• Developed best practices for processes and procedures for fulfilling sponsorships for annual trade shows• Fulfilled sponsorship contracts for large trade shows (on and off–site)• Worked with clients and provided customer service and troubleshooting

• 

  Anton Collins Mitchell LLP

  Mar 2012 - Apr 2013

  Tax Processor

  • Assembled and prepared tax returns for large companies and individuals to be delivered• Head of e-filing all returns for the Denver office and tracking confirmations• Maintained executive assistant duties for two of the tax partners, including expenses, travel coordination and calendaring• Made collection calls and sent past due statements• Managed information in our Accelerated Workflow automation

• 

  The Denver Hospice

  Apr 2013 - Jul 2013

  Education Coordinator

  • Developed tracking systems for mandatory compliance items such as certification and testing• Developed training manuals and presented trainings regarding computer programs and orientations• Assigned courses in the online university and ran reports for compliance• Trained employees on new systems and offered training on existing online training software• Contacted employees regarding certification expirations and scheduled renewal trainings

• 

  Lakeshore Talent

  Jul 2013 - Sept 2014

  Employer Experience Consultant

  • Engaged in employer development activities that include sourcing, initial employer qualification, and identifying potential decision-makers/billing contacts• Completed company and department profiles including job descriptions• Scheduled and conducted new/existing employer visits• Set sales targets and define strategies to achieve these targets in order to successfully contribute to company wide profitability• Negotiated and establish pay rates and bill rates• Effectively coached and developed talent as necessary to meet and exceed the needs of the employers Show less

• 

  Sanjel Corporation

  Sept 2014 - Mar 2015

  HR Assistant

  • Maintained and audited all state and federal postings for US ensuring compliance, including EEO and AAP• Completed all Verification of Employment for all US employees • Created and maintained reports regarding turnover and active status of all US employees • Audited and maintained I-9’s ensuring compliance in accordance with federal regulations• Conducted New Hire Orientations presenting new hire information and paperwork• Administered and maintained record keeping for all employee personnel files including new hire and termed files• Assisted in other various tasks as requested within the Human Resources department Show less

• 

  Sykes

  Mar 2015 - Sept 2016

  Human Resources Specialist

  • Aided in compliance related issues, including gathering information for ISO and SOX Audits and presenting the information to the auditor• Involved in performance review process and communications• Rolled out communication for new attendance policy and Global Employee Survey to all of North America employees• Completed pre-employment, set up, and coordination of training for internal transfers to the virtual side of SYKES• Created various reports in Excel to gather data for terminations and new hires per quarter, prorated attendance hours, and compliance • Coordinated Anniversary gifts monthly • Gathered and created report for monthly Corrective Action report• Completed unemployment claims and hearings using Corporate Cost Control • Documented Incentive Plans based on program to comply with legal and finance• Assisted in other various tasks as requested by HR Director Show less

• 

  RSM US LLP

  Nov 2016 - Jan 2020

  • Architecture and design – worked with solution leaders to determine navigation, page/site layouts, created wireframes and user validation testing using SharePoint Online and SharePoint 2016 On Premise• Created or updated KM (Knowledge Management) sites associated with business requests• Prepared monthly and quarterly status reporting of program and projects• Prepared and present technical presentations and demos associated with KM sites, project sites, and team sites• Provided support and training in regards to permission management, processes, and procedures as changes occur• Implemented best practices, project management tools and methodologies• Prepared project plans for various technology implementations and deployments using the 5 phases of project management for all of consulting (2,000+ employees firm wide)• Identified, managed, mitigated and tracked program and project risks and issues Show less • Assisted Principal and National Leader of NetSuite within the Technology Management Consulting department• Assisted Marketing team in events – including coordination and facilitation of events pertaining to software• Processed and delivered service agreement documents to clients in a timely manner• Edited and proof read publications as well as legal customer documents• Entered and managed budgets for budget variance and resource management• Emailed and ordered renewals of software to current clients Show less

  • Project Management Associate

    Jul 2019 - Jan 2020

  • Project Coordinator

    Jan 2018 - Jan 2020

  • Senior Administrative Assistant

    Nov 2016 - Mar 2018
• 

  Westerra Credit Union

  Jan 2020 - Feb 2021

  Enterprise Knowledge Manager

  • Developed and implemented Knowledge Management program for the credit union• Built a searchable process and procedure database used Enterprise wide• Cataloged all content on SharePoint Team sites using content inventories• Created governed processes to maintain relevant and up to date content on each SharePoint Team site• Deleted over 10k irrelevant documents in efforts to clean up enterprise facing content• Completed daily SharePoint and Knowledge Management requests• Prepared and followed quarterly roadmaps to identify the status of the program Show less

• 

  RSM US LLP

  Feb 2021 - now

  • Promoted to Project Manager to oversee increased responsibilities, enhancing team efficiency and project delivery.• Led the redesign and migration of over 96 SharePoint sites to the Modern UI, improving user experience across the US and Canada offices.• Developed comprehensive project and implementation plans, managing risks, issues, and deliverables to ensure project success.• Delivered demos and training sessions, maintaining the integrity and functionality of newly implemented SharePoint sites.• Acted as a liaison among content owners, developers, and stakeholders to optimize SharePoint for content management and team collaboration.• Conducted annual content audits and inventories, ensuring effective content lifecycle management and compliance.• Implemented project for a company-wide solution for secure and efficient management of Personally Identifiable Information (PII)• Created and implemented a firm-wide solution to help users accurately identify the appropriate system of record for content storage, enhancing data governance. Show less • Built and managed site collections supporting employees across the US, Canada, India, and El Salvador, enhancing global collaboration.• Served as the lead project manager for new enterprise intranet sites and site redesign projects, driving project completion on time and within scope.• Collaborated with the taxonomist to improve tagging accuracy, boosting SEO performance and content discoverability.• Managed a portfolio of project plans, ensuring regular status reporting and alignment with project goals.• Played a key role in the SharePoint Modern discovery project, contributing to the successful implementation of a new enterprise intranet interface.• Developed a content management strategy in partnership with legal stakeholders, ensuring compliance with governance policies for content storage and retention. Show less • Lead project manager for all new intranet sites and site redesign projects• Worked with our taxonomist to ensure proper tagging for search and find capabilities • Managed portfolio of project plans and regular status reporting • Key project team member in SharePoint Modern discovery for implementation of new interface for all enterprise intranet sites• Developed content management strategy with legal stakeholders to comply with governance of where employees should save their content• Built and managed site collections used by all employees in US, Canada, India, and El Salvador• Maintained the biographies database and coordinated global integration for biographies used for proposals to external clients Show less

  • Project Manager, Enterprise Support Services Knowledge Management

    Aug 2024 - now

  • Sr. Associate, Enterprise Support Services Knowledge Management

    Jan 2023 - Aug 2024

  • Senior Associate, Project Management - Enterprise Knowledge Management

    Feb 2021 - Jan 2023