Gemma Knott

Experience

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  Colchester Zoo

  Jul 2012 - Jul 2014

  Education Volunteer

  As an education volunteer I was responsible for dealing with public enquiries, assisting with bug handling, elephant and giraffe feeds and manning the open lemur walkthrough.

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  The Salvation Army Hadleigh Farm Rare Breed Centre

  Mar 2013 - Nov 2016

  Supervisor

  As a Supervisor and Kiosk worker from 2011 to 2016 I was responsible for general farm husbandry tasks whilst being the face of the public farm and dealing with public enquiries and entrance to the centre.

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  The Salvation Army Hadleigh Farm Estate Rare Breeds Centre

  Dec 2016 - Jan 2022

  Assistant Manager

  I have been at Hadleigh Farm Estate for the past 11 years in various roles from Volunteer through to now Assistant Manager.My main roles are to ensure the smooth day to day running of a public Rare Breeds Centre including all aspects of animal husbandry, money handling, banking, customer service and educational visits.I am reponsibile for creating, organising, adapting and delivering our education and visits programme, including school, SEN group, uniformed youth group, sensory and birthday party visits. This includes developing hand outs to fit with the current curriculum as well as designing and implementing our visits information packs, booking forms and questionnaires. In addition it is my role to train our team, staff and volunteers, to deliver our visits programme.Another area of my role is to devlop and deliver the events calendar programme for the centre including acivities for children and adults.Whilst here I have completed many courses ranging from online courses, Norman Mark courses and education courses. Show less

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  The Salvation Army

  Nov 2020 - now

  Operations Manager