Deep Enrich
Luís G.
Auxiliar de balcão
187 followers
Porto Metropolitan Area
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About me
Technical Support
Education
Instituto Superior de Contabilidade e Administração do Porto
2019 - 2022CTESP Línguas Aplicadas á Comunicação Organizacional
ICBAS- Instituto de Ciências Biomédicas Abel Salazar
2006 - 2016Mestrado Mestrado Integrado Medicina
Experience
Café Guarany
Aug 2016 - Jul 2017Auxiliar de balcãoGestão de Stocks de bebidas alcoólicas, refrigerantes, águas minerais e produtos para decoração de pratos. Preparação final de algunus dos pratos. Preparação de bebidas alcoólicas.
NOS SGPS
Aug 2017 - Dec 2017Consultor comercialFormação Academia NOS Inbound & Web. Comercial Inbound & Web: comercialização de serviços e apoio ao cliente.
Sitel
Apr 2018 - Mar 2022Questões emergentes de viagem, mediação e tomada de decisão. Mercados Português, Inglês e Espanhol. Homes, Plus, Airbnb4Work, Experiences. Emergent trip issue, mediation and decision making. Product guidance, call redirection and non-trip issue solving.
Regulatory Response Advisor
Apr 2021 - Mar 2022Resolutions 2 Agent
Aug 2020 - Apr 2021Resolutions 1 Agent
Apr 2019 - Aug 2020Non-Trip Advisor
Apr 2018 - Apr 2019
FARFETCH
Mar 2022 - Apr 2024Junior Costumer Support Advisor
Randstad
Apr 2024 - nowSuporte técnicoTroubleshooting software and hardware issues, Media Purchases and Payment troubleshooting, product guidance and education for one of the biggest technology companies in the world.
Licenses & Certifications
- View certificate
Top Ten AI Prompts
LinkedInAug 2025
- View certificate
Editing Mastery: How to Edit Writing to Perfection
LinkedInOct 2025 - View certificate
Sustainable Project Management: Strategies to Boost Social, Economic, and Environmental Impact
LinkedInOct 2025 - View certificate
Business Analysis for Project Managers
LinkedInAug 2025 - View certificate
Project Management: International Projects
LinkedInAug 2025 
Project Management Professional
Instituto Superior de Contabilidade e Administração do PortoMar 2025- View certificate
Business Leadership, Social Change, and Movements
LinkedInAug 2025 - View certificate
A Linguagem Corporal da Liderança
LinkedInJul 2025 - View certificate
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EF SET English Certificate 94/100 (C2 Proficient)
EF Standard English Test (EF SET) - View certificate
Building Creative Thinking from the Brain Up
LinkedInSept 2025
Languages
- koKorean
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