Trevor Fox

Experience

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  Cinnabest t/a Cinnabon and Carvel Ice-Cream

  Jun 2005 - Feb 2007

  Operations Manager

  Achieved Franchisee Certification by undergoing both the Cinnabon Franchisee course in Dubai, United Arab Emirates and the Carvel Ice-Cream Franchisee course in Atlanta, United States. Scouted for and acquired new Trading Sites and Liaise with Landlords, Architects, Project Managers and Shop Fitters to ensure each unit achieved 'Turn-Key' operational standards within the deadlines presented. Actively recruit, train and develop employees to all key designations within each unit. Ensure all aspects of Human Resources were correctly followed within the company's guidelines and policies.Carried out monthly audit inspections on Food Safety and Health & Safety standards and to assist store managers to ensure high standards of consistency were achieved and exceeded.Sourced and oversaw all imported stock requirements, warehouse management and delivery logistics.Assist all units to achieve sales growth, expenditure and profit targets whilst identifying marketing strategies and trends to best grow the business profile. Show less

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  ASK Italian

  May 2007 - Feb 2009

  Restaurant General Manager

  Appointed as Area Christmas Co-ordinator for 8 restaurants to assist the cluster of units in achieving higher visibility throughout the 2010 festive season utilizing both marketing strategies and incentive programs to capture festive bookings and to ensure that best practises and feedback were communicated back to the relevant operational departments.Focused on improving overall service standards through co-ordinated training programs aimed at basic service principals, enhanced product knowledge and upselling techniques resulted in achieving ‘Overall Winner’ for (Southern District) Easter Spend Per Head estate driven incentive program. Show less

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  TRG Concessions

  Mar 2009 - Mar 2012

  Multisite General Manager

  Frankie & Benny'sDelivered a significant increase in sales and guest satisfaction scorecards through working closely with the operations department in guaranteeing a higher rate of footfall was captured by stronger marketing strategies, key role definitions and deployment, and up to date service standards being achieved by all team members. Recognised for achieving higher standards of Food Safety and Health & Safety through continually building a team culture focused on overall excellence.Obtained certification in Airport Fire Safety Management in order to train and access all aspects of fire safety to The Restaurant Group employees designated to various brands throughout Gatwick Airport.ArmadilloDelivered and recognised for outstanding sales growth for 2012 of 50% by identifying and successfully reacting to a shift in passenger numbers with a higher capture opportunity, requiring the recruitment, training and deployment of an additional 20 employees and improving overall operational procedures.Assisted the operational team in the implementation of a estate driven summer incentive focused on like for like sales growth, guest dashboard achievements, CMi and business audit results.Personally rewarded for outstanding performance in 2012 by achieving Top 10 business status measured against all key performance indicators.Achieved Merit status in both Level 3 Food Safety and Level 3 Health & SafetyObtained certification as a Designated Signatory to issue temporary passes accessing airside to recently recruited employees, visitors and contractors. Show less

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  Jamie Oliver Restaurants

  Mar 2012 - Nov 2014

  General Manager
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  Marston's PLC

  Nov 2014 - Feb 2017

  General Manager
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  Jamie's Italian South Africa

  Feb 2017 - Mar 2019

  Operations Manager
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  Life & Brand Portfolio

  Mar 2019 - Jun 2021

  Area Manager
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  FireRoom

  Jul 2021 - Jul 2022

  Multi Site General Manager
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  MAMASAMBA

  Aug 2022 - Feb 2023

  OPERATIONS AND FB MANAGER

  Exceptionally busy restaurants with handcrafted events to cater for any discerning customer. A multi-million-rand turnover business offering a diverse selection of flamed parrilla and josper meats along with mouthwatering Sushi and Tapas.

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  Tempo Luxury Restaurant

  Mar 2023 - Jul 2024

  Restaurant General Manager

  Serving up contemporary African cuisine and self-created Sushi in a luxury restaurant with a unique premium VIP “vibe” lounge offering residential and A-Listed DJs keeping customer entertained into the late party hours.