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Rishad Habib

Rishad Habib

Customer Service Officer

Followers of Rishad Habib2000 followers
location of Rishad HabibToronto, Ontario, Canada

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  • Timeline

  • About me

    Team Lead, Client Onboarding, BMO Capital Markets

  • Education

    • North South University

      2005 - 2010
      Bachelor’s Degree Business Administration (Double Major in Finance and Marketing) 3.34 out of 4

  • Experience

    • The City Bank Ltd

      Feb 2010 - Aug 2011
      Customer Service Officer

    • Eastern Bank Limited

      Sept 2011 - Aug 2015

      • Senior Officer

        Mar 2014 - Aug 2015

      • Officer

        Sept 2011 - Feb 2014

    • The City Bank Ltd

      Sept 2015 - Apr 2016
      Executive Officer (Associate Manager)

    • RBC

      Apr 2017 - Jan 2018
      AML Operations Specialist

    • BMO Capital Markets

      Jan 2018 - now

      • Client Onboarding Team Lead & Associate

        Jun 2024 - now

      • AML/KYC Associate, Team Lead

        Dec 2022 - now

      • KYC Analyst, Team Lead

        Jan 2018 - Dec 2022

  • Licenses & Certifications

    • Microsoft Certificate on "Introduction to Data Analysis using Excel"​ (Offered & Verified by Microsoft)

      EdX
      View certificate certificate

    • Microsoft Certificate on "Data Science Orientation"​ (Offered & Verified by Microsoft)

      EdX
      View certificate certificate

  • Honors & Awards

    • Awarded to Rishad Habib
      Spotlight Award 2023 Nina Knezevic Sep 2023 For contributing to Policy and Procedure updates, valuable training sessions and team management and driving BMO ambition forward
    • Awarded to Rishad Habib
      Spotlight Award 2022 Summer Hinton Dec 2022 For excellent leadership and continous efforts to improve Client Onboarding process
    • Awarded to Rishad Habib
      Spotlight Award 2021 Summer Hinton Dec 2021 For leading and managing Toronto team, arranging training sessions and providing valuable insights to process improvement initiatives
    • Awarded to Rishad Habib
      Spotlight Award 2021 Erica Benjamin May 2021 For stepping up to cover for team lead and contributing to HK and SG reviews and Onboardings
    • Awarded to Rishad Habib
      Spotlight Award - 2020 - Oct 2020
    • Awarded to Rishad Habib
      Service Excellence Award – 2013 Eastern Bank Ltd Dec 2013 For increased client satisfaction rating from 82 to 98 by providing fantastic, personalized service to every client
    • Awarded to Rishad Habib
      Deposit Hunt – 2012 Eastern Bank Ltd Dec 2012 For outstanding business performance
    • Awarded to Rishad Habib
      Finalist - Promologic 2008 North South University - Debate Club Sep 2008 Intensive promotional and branding strategy building competition

  • Volunteer Experience

    • Volunteer

      Issued by Potho Pathshala on Feb 2010
      Potho PathshalaAssociated with Rishad Habib

    • Volunteer

      Issued by Project Blanket on Jan 2014
      Project BlanketAssociated with Rishad Habib

    • Fundraiser

      Issued by Nari Unnoyon Shomitee on Dec 2015
      Nari Unnoyon ShomiteeAssociated with Rishad Habib