Madhur Shah

Experience

• 

  Infosys Technologies Ltd

  Jun 2003 - Feb 2004

  Applications Engineer

  - Developed applications for US entertainment company to manage casino floor operations; 50% operations efficiency gain

• 

  SAP

  Feb 2004 - Oct 2015

  - Successfully led implementation projects for SAP’s procurement and supply chain portfolio with global accounts- Architected procurement solution for an European oil major resulting in 20% reduction from originally planned project budget- Managed people and product for global process re-engineering and implementation of contract management for a global FMCG major; improved process efficiency manifold- Worked on bid responses for multi-solution proposals from solution and project management standpoint- Led global implementation of spend performance management for a telecom major helping to increase spend coverage by 40% and improving management reporting efficiency by 70%- Designed packaged services for SAP SRM and Ariba products sold to over 50 customers generating ~$1.6MM revenue- Created process and product recommendations for Indian auto-service industry with efficiency improvement of up to 25%- Positioned SAP India consulting as “preferred implementation partner” in Nordic region, helping to secure projects worth $0.8MM over 2 years Show less - Built product features like sustainability, supplier diversity, embedded analytics, etc. in SAP SRM product based on user feedback leading to 2.5X product adoption compared to its previous release- Led co-innovation project with 5 key clients to make usability and performance improvements in SAP SRM product; achieved 20% better performance through iterative design models- Well experienced in working with cross-functional teams to ensure success of the product in all lifecycle stages- Conducted multiple webinars and summits to position new product features with 2000+ participants; generated over 100 leads for sales team- Conducted end-user interviews at global clients and facilitated design thinking workshops to define critical product features like weighted bid evaluation and document collaboration, enabling tendering process to be 1.5X faster- Created industry thought leadership by authoring white papers and articles like Public Sector Tendering, Reverse Auctions, New trends in Public Sector Procurement, etc.; some articles viewed over 20K times- Organized CPO meet on behalf of SAP procurement portfolio with representatives from over 50 Indian/global companies; positioned new product features and generated 20 potential leads Show less

  • Project Manager | Solution Architect

    Dec 2011 - Oct 2015

  • Product Manager

    Feb 2009 - Dec 2011

  • Development Lead

    May 2006 - Feb 2009

  • Senior Applications Engineer

    Feb 2004 - May 2006
• 

  Self-Employed

  Nov 2015 - Jul 2016

  Freelance, Entrepreneur

  - Providing project management services to Bangalore based startups- Mentoring and delivering trainings to project management aspirants

• 

  Tech Mahindra

  Jul 2016 - now

  • Delivery Partner

    Sept 2023 - now

  • Delivery Manager

    Jul 2016 - Sept 2024