Nikki Palluzzi, CAE

Experience

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  Loyola University Phonathon

  May 2005 - Jun 2006

  Office Assistant/Incentives Management

  Assisted in the processing of Alumni gift giving to the University. Also managed an incentive database of over 100 Chicago companies to give donations meant to bolster the program and the student workers who were employed by the Phonathon.

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  SmithBucklin

  Jun 2006 - Dec 2015

  Operations manager for IAUG (International Avaya User Group) and OHUG (Oracle HCM User Group). Responsible for the following:-Financial reporting & analysis: budgeting, forecasting, monthly reconciliation-Volunteer management including volunteer recruitment, retention, engagement, and recognition programs-Program Management for various association programs (i.e. Advocacy, Product Councils, etc.)-Conference Planning-Board & Governance Management-Cross-functional team oversight Show less

  • Association Manager

    Feb 2014 - Dec 2015

  • Association Senior Coordinator

    Apr 2011 - Jan 2014

  • Association Coordinator

    Jul 2009 - Mar 2011

  • Association Sr. Associate

    Jul 2007 - Jun 2009

  • Association Associate

    Jun 2006 - Jun 2007
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  National Association of Personal Financial Advisors

  Dec 2015 - Dec 2023

  Responsible for all member engagement and recruitment programs for 4,500+ members in an association that has seen 75% membership growth over 7 years and maintains a 90%+ retention rate. Created and executed on an industry award winning DEI certificate + training program, oversees the organization's DEI Initiative, Women's Initiative and young professionals' communities, responsible for the association's volunteer management program of over 100 volunteers, liaison to four regional boards, and manages operations of the association's foundation. Show less

  • Sr. Director, Member Services & Experience

    Oct 2022 - Dec 2023

  • Director, Member Services & Experience at National Association of Personal Financial Advisors

    Jul 2018 - Oct 2022

  • Sr. Manager of Member Services

    Dec 2015 - Jun 2018
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  Institute of Food Technologists (IFT)

  Dec 2023 - now

  Director, Membership & Customer Engagement