
Monika Ignatowska - Dudek, CAMS, AgilePM
Spanish & Portuguese teacher & translator

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About me
Manager at Accenture Poland
Education

Universidad de Valencia
-Erasmus exchange Spanish Language and Literature 9.2/10
University of Warsaw
-Master of Arts (MA) Spanish and Latin American Studies Excellent (A), Magna cum laude• Studies in Spanish• Master thesis: "Canción como arma de lucha. El movimiento de la Nueva Canción en América Latina" awarded in Latin-American Master Thesis Contest by CESLA (Warsaw University)• 5 times rewarded with financial grants for outstanding academic results

SGH Warsaw School of Economics
-Post-graduate Investment BankingPraca dyplomowa: "Bankowość prywatna a przeciwdziałanie praniu pieniędzy"

University of Warsaw
-Post-graduate Interdisciplinary Postgraduate Studies in Translation and Interpretingpreparation for the sworn translator exam - Spanish (curriculum: introduction to Spanish andPolish law, interpretation techniques, document translation workshops, business and legal language)
Experience

Freelancer
Jan 2007 - Jan 2013Spanish & Portuguese teacher & translator• Interpreted during numerous business meetings for Polish and Spanish companiesfrom the sector of NGO, professional training, hunting, plastic recycling, ventilationand air conditioning systems and funeral industry• Translated books for children, mobile applications, technical documents(construction), contracts, court papers for Warsaw Public Prosecutor Office• Performed proofreading• Worked as language teacher in various language schools and as a private tutor

Ministry of Foreign Affairs: Polish Embassy in Spain
Jan 2010 - Jan 2010Trainee• Providing comprehensive secretarial support to the consulate staff• Dealing with visitors and providing them with information related to consular affairs

ESN Coimbra
Jan 2011 - Jan 2011Trainee• Dealing with international students and promoting their social and personal integration • Coordination of organization of trips, sport and cultural events

Schneider Electric
Jan 2012 - Jan 2012Junior Accountant (AP)
Royal Bank of Scotland
Jan 2012 - Jan 2014• Controlling and verifying other analysts work• Delivering trainings on reconciliations, payments processes, SEPA and SWIFT standards• Maintaining procedures and work instructions up-to-date, preparing standard operating procedures• Chairing regular cross-departmental E2E process improvement conference calls, tracking and supervising accomplishment of tasks, cooperating and maintaining good relations with Payments team in India, Client Service in Netherlands and Investigations teams in Poland/India/UK• Supporting Business Analyst during the implementation of SEPA at the bank, identifying gaps in the process→ Good understanding of back-office payment operations, correspondent banking and SWIFT messaging (SCT, SDD, MT103, MT202, MT103+, MT19x, MT99x)→ Good understanding of shared services center processess→ Tools and technologies used: intelliMATCH, intelliTRACS Payments, SWIFT Alliance, Bankers Almanach Zobrazit méně • Resolving queries related to incorrectly executed payments (national, international, SEPA), direct debits, FX and treasury deals for corporate clients from Spain, Luxembourg and France• Reconciling open breaks on internal/nostro accounts, executing payments (MT202, MT103, internal correction bookings)• Cooperating with foreign financial institutions and various internal departments(Client Service, Payments, Reconciliations, Compliance, Transactions Filtering, FATF)• Settling Money Market deposits and Foreign Exchange transactions, cooperating with Cash Management team→ Good understanding of back-office payment operations, correspondent banking and SWIFT messaging (SCT, SDD, MT103, MT202, MT103+, MT19x, MT99x)→ Tools and technologies used: intelliMATCH, intelliTRACS Payments, SWIFT Alliance, Bankers Almanach See less Zobrazit méně
Accredited Senior Analyst | Payment investigations
Jan 2014 - Jan 2014Analyst | Payment investigations
Jan 2012 - Jan 2013

PwC Polska
Jan 2014 - Jan 2016Associate | Financial Crime Team• Participation in AML related projects (e.g. KYC, PEP screening, transaction monitoring) for major global banks (remediation projects in Poland, UK, Switzerland) in different roles• Presentation preparation (e.g. regulatory update sessions) and training delivery• Acting as Spanish and Portuguese speaking countries market and language SME• Leading Financial Crime newsletter team – key communication tool within the department (leading a group of 10 people, supervising and organizing their work, coaching them; reviewing and editing of the newsletter’s content on monthly basis)→ Tools and technologies used: Actimize, World Check, World Compliance, RDC, Westlaw Zobrazit méně

Accenture Poland
Jan 2017 - nowSelected projects:FENERGO IMPLEMENTATION (France)• Business Analyst on Fenergo implementation project at CIB department of a global bank (screening module)• Requirements gathering and requirements documentation preparation (converting KYC Policy requirements to functional tool specification)• Interfaces specification between Fenergo and Factiva R&C and client in-house PEP and Sanctions screening tools• Delivering trainings on Fenergo functionalities to end users (due diligence operations teams)• Test support: creating test scenarios, performing unit tests and UAT, logging defects, following-up defects fixing, post go-live support• Close collaboration with due dilligence operations, change management team, integration team and Fenergo developers→ Tools and technologies used: Fenergo, Factiva R&CPAYMENTS IMPLEMENTATION (Poland)• Business Analyst on an IT delivery project in Payments area: implementation of SEPA Credit Transfer, P2P payments, SEPA Direct Debit, Iban only in a new bank (online banking, mobile banking, back-office)• Payment interfaces specification between core banking system and external payment hub• Creating test scenarios, performing unit tests and UAT → Tools and technologies used: SQL DB2, Dbeaver, Notepad++, JIRA, Confluence, COBOL, Altamira/Alnova, MS Visio, XML Zobrazit méně GDPR IMPLEMENTATION PROGRAM (Luxembourg)• Business analysis of the processing of personal data in the bank• Gathering business requirements to the solution for register of processing activities to satisfy General Data Protection Regulation (GDPR) requirements following regulators’ guidance (CNPD, CNIL and CPVP)• Handling workshops with the business stakeholders and Legal department to identify obsolete applications to be deactivatedFINANCIAL CRIME TRANSFORMATION PROGRAM (Sweden)• Business analyst in Know Your Customer (KYC) area of Wealth Management division in a leading Nordic bank • Gathering business requirements for KYC Tool development, identifying process gaps, writing user stories • Implementing KYC processes: Customer Due Dilligence (CDD), Enhanced Due Dilligence (EDD), customer escalation and exit, prohibited customers Zobrazit méně
Management Consulting Manager
Jan 2020 - nowConsultant | Financial Services | Risk Management
Jan 2017 - Jan 2020Analyst | Financial Services | Risk Management
Jan 2017 - Jan 2017
Licenses & Certifications

DAPLE - Diploma Avançado de Português Língua Estrangeira (C1)
Centro de Avaliação de Português Língua Estrangeira,Faculdade de Letras da Universidade de LisboaJan 2012
Certified tester
ISTQB® - International Software Testing Qualifications BoardJan 2023
Management 3.0 Fundamentals
Management 3.0Jan 2020
AgilePM Practitioner
APMG InternationalJan 2019- View certificate

AgilePM Foundation
APMG InternationalJan 2019 
CAMS - Certified Anti-Money Laundering Specialist
ACAMSJan 2018
Volunteer Experience
Volunteer Work
Issued by AIESEC no Brasil on Jan 2012
Associated with Monika Ignatowska - Dudek, CAMS, AgilePM
Languages
- poPortugalski
- hiHiszpański
- anAngielski
- frFrancuski
- poPolski
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