
Calsea Kruger
Call Center Representative/Sales

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About me
Freelance Assistant Director/ Casting Assistant in film
Education

Strand High
2012 - 2016Matric Matric
Experience

TWK Communications
Jan 2018 - Apr 2019Call Center Representative/Sales- Key Account Manager for 2 accounts- Manage support team- Inbound sales and upgrades of packages- Answering phones and handling of switch board- Daily and weekly ticket progress reports- Customer service and complaints- Filling and sorting of contracts- Attending external sales days- Field coordinator for our field technicians for 6 months, which included planning out their schedules, checking jobcards and being their point of contact as well as the clients

BLUE ICE AFRICA
May 2019 - Aug 2019Personal Assistant/WranglerPersonal Assistant and Extra’s Wrangler

Hyper Lighting
Aug 2020 - Jul 2022Sales Consultant- Managing of Social Media Accounts- Present, promote and sell products/services to existing and prospective customers- Perform cost-benefit and needs analysis for existing and potential customers- Establish, develop and maintain positive business and customer relationships- Reach out to customer leads through cold calling- Resolve customer problems and complaints to maximize satisfaction- Meet sales targets and outcomes within schedule- Create sales and status reports- Continuously improve through feedback Show less

FILM AFRIKA MM
Nov 2021 - Sept 2022Assistant Extras Casting Coordinator- General administrative tasks or errands - Assisting in the selection of various individuals for scenes - Contacting potential extras to check their availability- Signing in and processing extras - Assisting with Wardrobe and Hair & Make-up fittings- Research and outreach for specific needs through internet, email, phone calls - Assisting Production on set by interfacing, checking in, and monitoring extras that are scheduled to work- Assisting the catering department at meals and making sure all dietary requirements are met- Being the main point of contact on set and relaying all necessary information to the Casting Coordinator Show less

Film
Oct 2022 - Jul 2023Basecamp, Cast PA & 3rd Assistant Director- Assisting with the organisation and management of basecamp and cast trailers- Assisting well known crew and and cast with daily tasks- Played a pivotal role in handling confidential information protected by NDAs- Directing and processing Background actors to ensure a smooth on-setexperience- Serving as a central point of contact, relaying essential information to castand crew- Collaborating with catering services to meet dietary requirements- Assisting with cast bookings, cast availablity and cast management- Doing daily Timesheets for cast and crew- Filling of documents collected (call sheet, PR, background breakdowns,timesheets, child permits etc.)- Processing cast in a timely and efficient matter to be ready on set- Assisting the 1st AD to achieve the goal for the day by delegating and implementingthe POA and relaying it to all the other departments Show less
Licenses & Certifications
- View certificate

Develop Your Sales Knowledge and Skills
LinkedInMay 2020 - View certificate

Excel 2016: Advanced Formatting Techniques
LinkedInMay 2020 - View certificate

Become a Marketing Specialist
LinkedInMay 2020 - View certificate

Excel 2016: Pivot Tables in Depth
LinkedInMay 2020 - View certificate

Excel: Creating a Basic Dashboard
LinkedInMay 2020 - View certificate

Master Microsoft Excel
LinkedInMay 2020 - View certificate

Excel 2016: Charts in Depth
LinkedInMay 2020 - View certificate

Excel Essential Training (Office 365)
LinkedInMay 2020 - View certificate

Excel 2016: Advanced Formulas and Functions
LinkedInMay 2020 - View certificate

Become a Sales Representative
LinkedInMay 2020
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