
Hanna Stone
Cruise Customer Service Representative

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About me
Human Resources Advisor
Education

Massey University
2012 - 2015Bachelor of Arts (B.A.) PSYCHOLOGYMajor in Psychology and a Minor in Rehabilitation Studies

Westlake Girls High School
2007 - 2011
Experience

IDNZ
Dec 2012 - Dec 2013Cruise Customer Service RepresentativeCasual Summer position over two seasons.

Habit Health and Fitness
Mar 2015 - Feb 2016Customer Service and Sales RepresentativeCustomer Service, Sales and Administration work at front of house. Worked alongside Physiotherapists and Personal Trainers.- ACC lodging- Booking appointments & General organisation of club- New client Inductions - Membership sales- Front of house- Opening & Closing of fitness club- Stock management and support - Use of Habit’s fitness club CRM

Pixel Fusion
Feb 2016 - May 2018After 6 months in my new role, I was promoted to Studio Manager.My responsibilities grew to include:- Human Resources administration from Recruitment, through to Onboarding and the Employee Lifecycle.- Proposing an HR plan to the Directors and support from our external HR provider. Instrumental in setting up BambooHR, our HRIS software for the company.- More responsibility around payroll, and financials- More autonomy around the management of the studio - Business Development & Customer Experience support Show less
Human Resources Representative & Studio Manager
Jul 2016 - May 2018Studio Administrator
Feb 2016 - Jul 2016

Contract work
Jun 2018 - Nov 2018Account ManagerAccount Management support to my husband for his contract work while we travelled Europe in a campervan!- Financial accounting support, using Xero and external accountant - Content creation

Oxfam Aotearoa
Dec 2018 - Aug 2022Sitting within the Operations Directorate at Oxfam NZ, I provide Human Resources support to the team. I administer the day to day HR functions of our office teams across Engagement, Partnerships, Advocacy & Campaigns, and Operations, as well as the Face to Face and Tele-Fundraising teams. I work closely with Financial team for Payroll.With support from Oxfam International I am supporting the strategic goals of Oxfam NZ relating to Retention, Learning & Development, Policy, Employee’s onboarding journey, and self-functioning HR through our BambooHR HRIS software.I am inspired everyday by ways that Oxfam are mobilising the public to act and fight injustice & poverty, while crafting programmes of work in our neighbouring Pacific Islands and South East Asia countries for both short term needs, and long term, sustainable initiatives. Show less
People and Culture Advisor
Jul 2020 - Aug 2022Human Resources Administrator
Dec 2018 - Jun 2020

The University of Auckland
Dec 2022 - nowHuman Resources AdvisorFaculty of Medical & Health Sciences
Licenses & Certifications
- View certificate

HR for Non HR Managers course
POD ConsultingJun 2017 
Mental Health First Aid Course
St John New ZealandSept 2019
Volunteer Experience
Volunteer
Issued by Auckland City Mission on Aug 2015
Associated with Hanna Stone
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