
Paramdeep Singh M.
Customer Care Executive

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About me
Lead - SEO at RankUno | 10X Traffic Growth | Organic Growth Expert | German language (B1 Level) | White Hat SEO Expert
Education

Model Higher Secondary School
2008 - 2010Business/Commerce, General
Bonnie foi College, Narela Shankari, By-pass Road, Ayodhya Nagar, Bhopal
1992 - 2000
Dr. C. V. Raman University, Kota Bilaspur
2012 - 2014Bachelor's degree Computer Science
Experience

Startek India
Jan 2011 - May 2011Customer Care ExecutiveSolving customers network related problemsHelping customers with technical issues

Petro IT
Jun 2011 - May 2012Quality CheckerCoordinating With TCS clients Worked On ARC GisMake Map For SurveyorCoordinating With Managers Handling Daily ReportsCoordinating With Surveyor Submitting Quality File For Validation Monthly AuditingEscalation For Pending IssuesTo Reduce The Error Percentage Coordinating With Auditors Preparation Of Daily MIS, Weekly And Monthly MIS For The Details Showing The Nature Of Work Performed For The Day, Week And Month. Handling Data Allocation, Keeping Records Of Data Received And Giving Feed Backs.Coordinate With Internal And External Customers As Necessary. Show less

My Car Bhopal Pvt Ltd
May 2012 - May 2014EDP InchargeManaging Users accounts, Groups, hosts & file systems and PolicyConfiguration of Ms-Outlook, Microsoft MailTroubleshooting Hardware & Network related issuesWindows 'XP, 07, '08 administration and group policy management Etc.Installation of all Windows Operating System. Solving the problem regarding windows operating system and Computer Hardware related issues.Installation and configuration of various Application softwareInstallation of Graphics related software and Vpn and solving the problem regarding Software and Vpn clientInstalling & Troubleshooting Windows XP operating system in LANImplementing & Managing Broad Band Modem for internet connection.Troubleshooting internet connection when it goes downConfiguring all system in LAN with TCP/IP networks & Sharing All system in LANCo-coordinating with local services provider for any link down problem.Co-coordinating with DMS call centre regarding DMS related issues.Virtually Configuration of Ms-Outlook, Microsoft MailRespond to requests and problems including installing, monitoring, diagnosing, repairing, maintaining and upgrading all PC/Thin Client/MAC hardware, software and equipment to ensure optimal workstation performanceMaintaining TAT Throughout the Entire Process Of Job Card Opening And BillingCoordinating With TSM , General ManagerEstimate VariationHandling Daily ReportsEscalation For Pending IssuesJob Card Opening & BillingWarranty Claim IssuesHandling Monthly ReportTo Reduce The Error PercentageCoordinate With Customers As NecessaryPreparation Of Daily MIS, Weekly And Monthly MIS For The Details Showing The Nature Of Work Performed For The Day, Week And Month Yearly , Monthly , Daily Productivity & Progress ReportSorting Out Problem Of Other Workshop Related To DMSSorting Out A+ ComplaintHandling Daily Of All Outlets Progress And Productivity ReportService Quality Checking For Customers Show less

4 Horsemen SEO India
Feb 2015 - Aug 2019Wordpress DeveloperWordpress/Woocommerce website developmentThird Party Plugin IntegrationPayment Gateway Integration – (Paypal, Instamojo, CCAvenue)Generating & Integration of Google Analytics code on the websiteFacebook, Youtube, Instagram & other API integrationStay up to date on the latest industry developmentsReview and analyze client sites for areas that need to improve, deleted, revamped, etc.

SystemoneX Inc.
Aug 2019 - Aug 2021Wordpress/Woocommerce website developmentThird Party Plugin IntegrationPayment Gateway Integration – (Paypal, Instamojo, CCAvenue)Generating & Integration of Google Analytics code on the websiteFacebook, Youtube, Instagram & other API integrationNot Found pages redirection implementation
Wordpress Developer
Aug 2019 - Aug 2021Wordpress Developer
Aug 2019 - Aug 2019

Measure Marketing Results Inc.
Aug 2021 - Mar 2022Search Engine Optimization SpecialistAnalyzing & Preparing Brief Competitor Analysis ReportMaintaining & delivering Monthly Reports (Agency Analytics)Analyzing website issues (On-Page & Technical) & setting goals and milestones for SEOSEO technical analysis and evaluationKey phrase researchMonitored scheduled and unscheduled algorithm changes to the major search enginesResponsible for maintaining SEO guidelines and integrity on each customer's websiteSupporting the team with effective search engine optimization recommendationsGood knowledge of SEO Software (Semrush, Majestics, Call Rail, Google Analytics, Google Search Console, Google Tag Manager, and more) Show less

RankUno Interactive Technologies
Mar 2022 - nowLead - SEOCoordination with US-based Clients.Analyzing & Preparing Brief Competitor Analysis ReportPreparing & delivering Monthly Performance Reports using SEMRush, Ahrefs, SE Ranking, Google Search Console, Google AnalyticsAnalyzing and providing suggestions for website issues discovered using Deep Crawl, SEMrush, Ahrefs, SE RankingIn-depth Content briefs creationPrepare lighthouse audit reportSEO technical analysis and evaluationKey phrase researchMonitoring scheduled and unscheduled algorithm changes to the major search enginesResponsible for maintaining SEO guidelines and integrity on each client's websiteSupporting the team with effective search engine optimization recommendations Show less
Licenses & Certifications
- View certificate

Advanced Google Analytics
Google analyticsMay 2021 - View certificate

Google Analytics for Beginners
Google analyticsMay 2021 - View certificate

Python 101 for Data Science
SimplilearnDec 2021 - View certificate

Introduction to Artificial Intelligence
SimplilearnJun 2021 
Machine Learning
SimplilearnMar 2022- View certificate

Data Science with Python
SimplilearnJul 2021 - View certificate

Deep Learning with TensorFlow
SimplilearnNov 2021
Languages
- enEnglish
- hiHindi
- puPunjabi
- geGerman
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