Diego Navarro

Diego Navarro

Web Developer & Community Manager

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location of Diego NavarroSingapore

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  • Timeline

  • About me

    Manager, Game Production @ Riot Games | Game Production, Operations

  • Education

    • Université de Provence (Aix-Marseille)

      2009 - 2011
      Technological University Diploma Computing Reçu

      • Member of the Student Union (Event organisation)

    • KEDGE Business School

      2011 - 2012
      Bachelor in Business & Management Business/Commerce, General Reçu

      • Project Manager within the Junior Business "Conseil & Action".• Member of the Student Union

    • Toulouse Business School

      2012 - 2015
      Master's degree Project Management, Entrepreneurship, Management, Strategy, Business Management

      • Member of the Student Union

  • Experience

    • EasyWeb Développement - Communication/Web Agency

      Mar 2011 - May 2011
      Web Developer & Community Manager

      • Development of merchant websites through e-commerce software (Prestashop, Magento)• Audit of websites• Back-office management of those websites• Animation and management of communities related to used customers' social networks

    • Sylvestre Matériaux - SN Group - Building materials business

      Jan 2012 - Jun 2012
      Marketing Analyst

      • Establishment of a new store - € 6M Project - Market researches regarding south-east of France - Positioning study of the company - Researches regarding potential establishment areas - Study of a new product portfolio for the store• Audit of the company websites: - Bugs and errors detection - Proposals for improvements

    • Capgemini Engineering

      Jul 2013 - Dec 2013
      Strategic Marketing & Business Development

      Integrated within the Marketing Department, I worked both on the Information Systems solution and the Financial Services & Government industry.• Conducting market and competition researches followed by strategic recommendations• Project Management Officer of experts communities regarding subjects such as Business Intelligence, Mobile Solution and Enterprise Content Management• Monitoring of current key customers in collaboration with Key Account Managers• Management and improvement of the Intranet• Redaction of daily and monthly Business Newsletters Show less

    • Ubisoft

      Dec 2013 - Aug 2014
      EMEA Junior Digital Sales Manager

      Within the Online Sales department of Ubisoft EMEA Headquarter, I was in charge of both PC Digital Sales and Technological Partnerships activities. I had the chance to work for important partners at a worldwide level:• PC Digital Sales - I coordinated the production, marketing and subsidiaries for games'​ release - Product pricing with subsidiaries - Organisation of promotions on PC Digital channel - After monitoring promotions, I had to analyze them and make key conclusions & recommendations - Key account management: promotion planning, games'​ launch - Examples of partners: Steam, Gamestop, Gamersgate, Nexway, Green Man Gaming•Technological Partnerships - Coordination of commercial, marketing, and technical actions with worldwide partners - Monitoring of contractual obligations - I supported Ubisoft's subsidiaries in local partnerships creation - Example of partners: Nvidia, Samsung, Asus, MSI, Kingston Show less

    • DXC Technology

      Jan 2015 - Feb 2017

      I ensured effective and adopted deployments of big-scale information system solutions within international companies, acting as a Project Manager. This included scoping studies, roadmap definition, and day-to-day team delivery management. • Biggest European Salesforce.com implementation project with 14,000 users in France• In charge of the development team and the backlog• Ensured an effective deployment with over 85% satisfaction rate • Managed the implementation of Salesforce.com in France, Spain, BeNeLux, and Germany• Defined the roadmap and in charge of maintaining the backlog• Defined and executed the Change Management strategy • Business support for the implementation of Salesforce.com covering the Americas, Asia, and Europe• Defined and executed of the Change Management strategy including users’ training• Responsible for day-to-day development team delivery• Implementation of a Change Management solution: WalkMe

      • Project Manager / Digital Transformation Consultant

        Jan 2015 - Feb 2017
      • Project Manager - AXA France

        May 2016 - Jan 2017
      • Project Manager - Total Marketing & Services

        Oct 2015 - May 2016
      • Project Manager - Natixis CIB

        Jan 2015 - Oct 2015
    • Total

      Feb 2018 - Feb 2020
      Regional Project Manager - Retail Business Systems - Asia Pacific & Middle East

      I was managing the Retail Business Information system for Total Asia-Pacific and Middle-East zone. I promoted innovative IT solutions, ensured effective deployments all over 14 countries and defined the zone strategy in terms of Information System architecture, Reporting, Pricing and Marketing IT solutions.

    • Ubisoft Singapore

      Mar 2020 - Mar 2022
      Senior Producer

      Worked on the first AAA game led by Ubisoft Singapore - Skull & Bones- Built and maintained project plans, roadmaps and schedules considering dependencies across multiple developments teams and collaboration studios (Paris, Montreal, Chengdu)- Led prioritization and creation of our backlogs in coordination with Directors- Identified roadblocks and project risks and driving my teams towards successful resolution- Maintained a constant awareness of our game content status and improving our creative processes- Contributed to the development and refinement of the production management processes to increase project efficiency and quality- Mentored and provided leadership, information, and resources to new and existing production team members as well as my team members- Participates in project staffing- Motivated and provided support to my teams, contributing to a positive work environment- Participated in studio’s initiatives on diversity & inclusion Show less

    • Riot Games

      Mar 2022 - now
      Manager, Game Production

      Currently overseeing Teamfight Tactics operations and content production in our Singapore studio

  • Licenses & Certifications

    • Ranger

      Trailhead by Salesforce
      Oct 2019
      View certificate certificate
    • Project Management Professional (PMP)

      Project Management Institute
      Jan 2023
      View certificate certificate
    • ITIL 4 Foundation Level

      AXELOS Global Best Practice
      Jul 2019
    • Advanced Open Water Diver

      PADI
      Jan 2017