Javed Bagdadi

Experience

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  Nulab Equipment Co.-Mumbai

  Feb 1985 - Jun 1993

  Technical Manager

  ❖Effectively handled customer support operations for a range of analytical products across India.❖Regularly conducted training/refresher programs for sales and service personnel.❖Provided application support to customers, organized seminars and demonstration for sales promotions.❖Interacted with various Principals for product promotions, after sales service along with application support

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  Medical & Scientific Equipment Co.

  Jul 1993 - Nov 1993

  Sales & Service Engineer

  Responsibilities: ❖Entrusted with the responsibility to provide technical assistance to a large business group in setting up business activities in the field of medical, scientific equipments and supplies.

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  TECTRON Co.-Kuwait

  Dec 1993 - Jul 2000

  Sales & Service Engineer

  Responsibilities: ❖Independently installed and maintained a wide range of analytical, scientific and medical equipments.❖Assisted and provided support to the sales and the marketing team.❖Incessantly provided technical and application support to the customers.❖Instrumental in acquiring products for distribution for the leading players in the Kuwait market.

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  Ibn Rushd Medical & Scientific equipment Co.(Averroes)

  Aug 2000 - now

  Manager Technical Services & Customer Support

  The organization commenced operations in Jul 2000 and today are the leading players in the Kuwait market. I have been associated with Ibn Rushd since its inception.Responsibilities: ❖ Leading and guiding a team of Sales & Service professionals.❖ Establishing territories and sales targets for the sales force.❖ Conducting product training and skill development.❖ Arranging training for field service engineers.❖ Look into new recruitments and setup induction program.❖ Coordinate inventory management❖ Ensure timely completion of equipment installations.❖ Create new business opportunities and strategies for achieving and improving sales & service targets ❖ Analyze sales achievement / performance, and take corrective action.❖ Provide technical expertise to service engineers as and when required❖ Keep track of all sales and service activities❖ Communicate and visit customers to get feedback on product satisfaction and after sales service support.❖ Co-coordinating & communicating with International suppliers to meet the market objectives for their products. Show less