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Alexandra E.

Alexandra E.

Customer Support Specialist

Followers of Alexandra E.143 followers
location of Alexandra E.Miami-Fort Lauderdale Area

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  • Timeline

  • About me

    QA Engineer with ABA software and EHR background

  • Education

    • Solidaridad sin fronters

      2020 - 2020
      Registered Medical Assistant Health/Health Care Administration/Management

    • Universidad de Oriente. Cuba

      2012 - 2016
      Bachelor's degree Pharmaceutical Sciences

    • Western Governors University

      2024 - 2025
      Master's degree Information Technology Project Management

    • Miami Dade College

      2018 - 2019
      Associate of Arts and Sciences - AAS Pre-Pharmacy Studies 3.6

    • Miami Dade College

      2018 - 2021
      Bachelor of Applied Science - BASc Biochemistry 3.75

    • Universidad Complutense de Madrid

      2021 - 2022
      Master's degree Applied Behavior Analysis

    • Western Governors University

      2024 -
      Master of Science - MS Management Information Systems, General

    • Robert Morgan Educational Center And Technical College

      2017 - 2018
      Network Assistant Computer Systems Networking and Telecommunications A

    • Universidad Complutense de Madrid

      2021 - 2022
      Master's degree Applied Behavior Analysis

  • Experience

    • Vwireless

      Dec 2016 - Mar 2017
      Customer Support Specialist

      Company Software training and support for Verizon Prepaid dealers

    • Ringtel Marketing

      Mar 2017 - Jun 2017
      Front desk, Sales, Customer Service

      Selling electronic devices, accessories, and miscellaneous products.

    • LA COLONIA MEDICAL CENTER

      Jun 2017 - Jan 2021

      - Provide telephone and onsite technical support for La Colonia Medical, La Colonia Pharmacy, La Colonia Wellness and La Colonia Diagnostics employees Greet and check-in patients, and collect personal, medical, and insurance information. Schedule, reschedule, and verify patient appointments, schedule appointments with secondary care providers

      • IT Specialist

        Jan 2018 - Jan 2021

      • IT Specialist

        Jun 2017 - Jan 2018

    • KID CENTERED THERAPY

      Jun 2021 - Sept 2022
      Registered Behavior Technician

    • BEHAVIOR AND THERAPY CONSULTANTS INC.

      Aug 2022 - Dec 2022
      RBT

    • Theralytics

      Sept 2022 - now

      • QA Engineer

        Oct 2023 - now

      • Software Tester

        Sept 2022 - Oct 2023

    • Positive Behavior Supports Corp.

      Dec 2022 - now
      RBT

  • Licenses & Certifications

    • Registered Behavior Technician (RBT)

      Behavior Analyst Certification Board (BACB)
      May 2021
      View certificate certificate

    • Registered Medical Assistant (RMA)

      Solidaridad Sin Fronteras (SSF)
      Nov 2020