Glenn Curth

Experience

• 

  Schlosshotel Hugenpoet

  Feb 2005 - Feb 2008

  Hotel Specialist

  Extensive 3 year on site operational training program of the hotel including housekeeping, front office, banquet service, restaurant service, warehousing, kitchen, banquet sales, controlling and catering

• 

  Sheraton Hotels & Resorts

  Feb 2008 - Sept 2008

  Food Service Supervisor

  Cross functional supervisor in all F&B areas of the hotel (restaurant, bar, banquet)Trained new employees on brand standards Improved waste management system to cut costs

• 

  Yum! Restaurants International

  Dec 2011 - Apr 2017

  Strengthened relationship between franchisees and regional support team that increased the number of new store openings by 100% within the first year. Build a strong pipeline with 14 potential openings by coaching franchisees on finding and securing new real estate locations. (Previously 3 openings in five years)Led a cross departmental team of 15 people to open first restaurant in Switzerland which resulted in breaking the international record for the amount of sales generated in the first 30 days. Show less

  • Business Development Manager

    May 2016 - Apr 2017

  • Franchise Recruitment Manager

    Apr 2013 - Apr 2016

  • Site Finder

    Dec 2011 - Mar 2013
• 

  NORDSEE GmbH

  May 2017 - Sept 2020

  Franchise Director

  Responsible for 145+ franchise restaurants spread over 9 different countries in Europe and conducting regular business reviewsImplemented new franchise model and franchise agreement that successfully new markets by 15% and total franchise investments by 60%Secured a multi year development agreement with large franchise which drove the rebranding by updating 40% of the franchise asset portfolioHired and mentored 8 members of a franchise development team, including 5 franchise business partner, which resulted in an increase in franchise inquiries by 250%.Analyzed and controlled resource allocation of department to outperform corporate budget requirements by 15% Show less

• 

  Lidl US

  Oct 2020 - Feb 2023

  Director of Operations / Sales

  Changed negative work culture by training management in leadership skills which resulted in a reduction of staff turnover and recruitment cost of 50%.Boosted productivity in stores by 15% through the introduction of speciality roles and increase of training quality. Increased annual same store sales by an average of 13% by improving operational standards regarding availability and cleanliness. Increased usage of customer loyalty app from 35% to 49% in the region by creating special in store promotions.Improved overall key performance indicator knowledge of over 40 district and store managers by facilitating regional workshops focused on business and reporting tools. Show less

• 

  Andy's Frozen Custard

  Apr 2023 - Dec 2024

  Director of Operations

  Succession planning: Build an ongoing pipeline of talent to ensure long term availability of top talent on the store manager levelBoosted compliance with corporate standards by 10 points by conducting test audits, implementing corrective actions and monitoring timely executionAligned customer experience with corporate standards in all stores by holding direct reports accountable for hitting benchmarks and targets by implementing performance reviewsImproved gross profit from 40% to 44% by teaching store managers how to meet financial goals by accurately budgeting labor costs and how to use customer feedback to generate customer loyalty Show less

• 

  Darden International

  Apr 2025 - now

  Manager of International Development