Austin Guest

Experience

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  Norwich Union

  Feb 2005 - Aug 2005

  Project Manager

  Responsibility for three infrastructure projects. Server & desktop installations and relocations, WAN links, software development, integration services, engagement of third party suppliers. PM tasks: project plans, definition documents, risk analysis, options appraisal, work packages; configuration management, change management.. Use of PRINCE 2 methodology for planning and reporting.Based in York with travel to Norwich.

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  Maersk Line

  Oct 2005 - Oct 2006

  Project Manager

  Responsibility for IT aspects of integration following company merger. New infrastructure, user moves, desktop refresh, supply chain, representation of project activities and requirements to wider project board and senior management. Responsibilities included scope definition, detailed planning, risk analysis and mitigation, matrix management of resources (internal and third-party service providers), status reporting and costs. Role involved communication at all levels of business, including representing wider programme to senior management and Project Board. Show less

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  Wincor Nixdorf

  Oct 2006 - Jul 2007

  Project Manager

  Responsibility for planning, delivery and reporting of multiple projects for large retail client. Formal management and reporting, inc. commercials, based on client site. Matrix management. Management of key service partner teams against formal work packages. Projects involved EPoS installations and upgrades, software rebuilds, store infrastructure changes, server and workstation installations, site surveys and staff training.

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  Maersk Line

  Aug 2007 - Jan 2008

  Project Manager

  Facilitated development of company’s future approach to IT provision within UK, including compliance with new global guidelines. These included new infrastructure requirements and standards, and the outsourcing of services. Reviewed documents and consulted with key contacts. Produced detailed written report proposing the company’s strategy for the UK, along with supporting presentations, KPI templates and future programme structure. Produced and maintained risk log and analysis. Issued weekly status reports. Also produced new IS Service Catalogue and Service Level Agreements (SLAs). Show less

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  Atos Consulting

  Mar 2008 - Aug 2008

  Project Manager

  Definition and management of multiple projects for large public sector client. Projects included new office infrastructure, office relocations, introduction of new applications, changing software builds and maintaining details of PacketShaper installations.Role involved presales (definition meetings and written proposals), detailed planning and all aspects of delivery through matrix management and engaging and managing external service providers. Responsibilities included risks and issues management, change management, scheduling, reporting, financial management and the transition of completed deliverables from project to service management. Show less

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  Tesco Stores Ltd

  Mar 2009 - Oct 2010

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  Temporary contract roles - longest involved testing and supporting new inventory system.

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  RLtec

  Nov 2010 - Apr 2012

  Project Manager

  Delivery of unique green energy technology for large retail client - installations in 200 stores followed by moves, changes and scope extensions.Subsequent installations into premises of two additional retail clients, and development project to produce demo solution for the US market.Formal project management, rollout planning, logistics, team management, supplier management, technical development, problem management, internal and external reporting, pre-sales proposals.

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  ICE ICT

  Apr 2012 - Aug 2013

  Project Manager

  Worked on bid to provide new project services to large retail/travel industry client. Following successful outcome of bid and pre-sales activities, planned and managed projects to establish new managed service and support provision in Norway. This included upgrading infrastructure, migrating applications, establishing a 24 hour helpdesk and forming partnerships with vendors. Managed extension of scope to wider user base.Management of multi-site rollout project to replace all point of sale equipment and supporting infrastructure. PC refresh, Windows and software upgrades. Logistics management, including establishing depot, inventory and processes. Purchasing. Show less

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  Atos

  May 2014 - Nov 2015

  Project Manager

  Management of service-related projects and work packages for Government health sector account. Completed over 100 projects/activities from proposal through delivery to service handover, including office IT moves, installations, site power downs, network infrastructure, applications packaging and deployment, and changes within managed services.. Responsibilities included presales, planning, resources, procurement, finance, change control and the management of remote technical teams. Reported to Service Director with operational links across service management and project teams. Show less

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  Cambridge University Press

  Jul 2016 - Oct 2016

  Project Manager

  Managed International Trade Compliance project to populate SAP system with required import/export forms and to produce detailed guidance documentation for all teams to ensure shipments documented and declared correctly. Worked closely with IT, Finance and Legal teams and reported to senior country management.Managed project to develop new software solution for article management and journal production. Scope included customisation, development and detailed functionality testing through multiple releases.Researched and directed outstanding actions following office move in New York. Show less