Diana Ocon

Experience

• 

  Blockbuster

  Jun 2006 - Jun 2007

  Customer Service Representative

  Greeted customers and helped them with their viewing/gaming needs. Translated for customers and employees when needed. Worked with management in product displays and store's functionality. In charge of inventory control once a month. Aggressively promoted Blockbuster online and DVD's sales.

• 

  DSW

  Jul 2007 - Jan 2012

  Sales Associate

  Drove revenue by showcasing new inventory, current promotions/sales and how customers can benefit by enrolling in the DSW Rewards Program. Obtained customer's needs and communicated with other stores to check merchandise. Processed cash/credit sales transaction and returns through our POS system. Built and maintained a returning client base .Translated for upper management when dealing with customer's needs.

• 

  BevMo!

  Aug 2012 - Aug 2013

  Sales Associate

  Accurately and efficiently handled monetary transactions. Offered assistance to customers in Spanish and English to better serve their needs. Restocked merchandise and organized products to help generate sales to maximize store's earning potential. Answered phone calls and customer inquires with upmost care to build rapport and return rate. Attended company's educational events to increase product knowledge. Processed orders that were made online or in store through our system.

• 

  Chaves & Associates

  Jan 2018 - Aug 2020

  Project Administrator

  San Francisco International Airport – Capital Program Support ServicesThis contract supports the Airport Commission’s Program of over $5 billion in construction projects.· Update safety log for all project teams· Compile monthly reporting for Airport Commission· Track and monitor Daily Reports from Primavera Unifier· Review project teams reporting of Local Business Enterprises (LBE) to verify compliance with City & County of San Francisco requirements· Maintain distribution and contact lists for all project teams· Assist team and Airport management with tasks as needed· Maintain attendance calendar and gather timesheets for all team members (inclusive of subs)· Create and manage monthly deliverables calendar· On-boarding/off-boarding for all new hires (ITT, documentation, badging, training, etc.) Show less

• 

  Hathaway Dinwiddie

  Aug 2021 - Apr 2024

  Human Resources Administrator