Tarek Salman

Experience

• 

  Khalda Petroleum Company (Apache)

  Aug 2010 - Sept 2010

  Trainee

  - Work in different departments to gain perspective, including marketing, sales, and personnel departments.- Adhere to guidelines of formal written training program.- Attend periodic evaluations.- Achieve a passing score in all areas of the management training program in order to continue in the program.

• 

  Raya Contact Center

  May 2013 - Jul 2013

  Customer Services

  - Providing excellent customer service- Winning sales to meet targets- Improve support service level for my team work by 50%.- Resolves service problems by clarifying the customer's complaint; determining the cause of the problem.

• 

  Marhaba Services

  Aug 2013 - Feb 2015

  Sales Account Executive

  • Develop strategies and implement plans to grow profitable sales.• Achieve year over year annual sales growth and gross margin targets.• Operate within expense budget guidelines and policies.• Develop new sales business in territory for new and existing accounts.• Making visits to follow accounts requirements. • Making daily CRM input.• Making weekly visit report.• Achievement increased 15 % new accounts.

• 

  Sawary Travel

  Feb 2015 - Jan 2019

  • Handle complete sales operations of business in Egypt market including business development and revenue management Performance Management.• Negotiate contracts and close agreements to maximize profits.• Responsible for Corporate group sales and internal Operation.• Lead, mentor and empower direct reports to meet operational goals.• Use online portal to sell and market agency services.• Updating rates of https://emiratesevisa.com/ website packages.• Supervising staff booking and payment deadlines.• Achievement sell for 50 travel agency.• Achievement deal with 15 supplier in Egypt, UAE, Oman and Singapore and contract with them. Show less •Prospecting potential corporate accounts using different databases, directories, and door-to-door activities. •Calling prospects and setting appointments for visits. •Continuously generating prospective customers and referrals from every visit.•Selling products using face-to-face techniques. •Ensuring delivery of all necessary documents. •Achieving the given annual targets. •Filling in daily reports and submitting them to the CEO as required. •Achieving growth and hitting sales targets. Show less

  • Sales Operations Manager

    Aug 2017 - Jan 2019

  • Senior Corporate Sales Accounts

    Feb 2015 - Aug 2017
• 

  Heidi Travel

  Nov 2018 - Aug 2021

  Outbound Sales Manager

  • Responsible for both sales and reservation team• Achieving growth and hitting sales targets by successfully managing the sales team.• Produce quotations and written confirmation to all clients.• Achieve target for Corporates account with 350000 $ on first Quarter of 2020.• Achievement deal and contract with 8 supplier.• Achievement sell for 20 travel agency and increased customer booking to 30%• Making deals with travel services providers to get better rates and excellent services.• Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business. Show less

• 

  Lagoonie Group

  Aug 2021 - now

  Corporate Sales Manager

  • Cross selling and enhance the business relationships with the key persons.• Interfering in Financial Issues with the clients and recover bad debts.• Building and maintaining profitable, long-term relationships with key customers.• Act as point of contact for complaints, concerns•Online booking tool adoption and awareness.• Collaborate with internal teams (e.g., sales, reservations, senior management) to address customers’ needs.• Following up with the operation teams and the work process to ensure SLA is met.•Ensure timely and successful delivery solutions according to customer needs and objectives. Show less