
Matthew Silva
Technician

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About me
Tracking Co-ordinator at Ameri-Connect Freight Services Inc
Education

St. Marguerite D'youville
2000 - 2004Ontario Secondary School Diploma AccountingCompleted CPR certificateReceived OSSD

Humber College
2011 - 2014Master of Business Administration (M.B.A.) Business Administration and Management, GeneralyCompleted 3 year Business Management course
Experience

Canadian Network Installations Ltd.
Jun 2008 - Sept 2010Technician-Responsible for installing all bell 3G equipment in all radio towers across Ontario. -Completed fibre optics course.-Car, gas allowance and frequent over night stays. Familiar with the colour code.

State Industrial Products
Jan 2011 - Feb 2014Business Sales ManagerResponsibilities:Mississauga sales rep for state industrial. Specializing in chemical supplies. Products range from Air care, Hand care, Drain care, Water-Treatment, Waste Management. Goals and targets of 4 new accounts per month by building a report with existing customers and new clients within my territory. -Cold calling, setting up business to business meetings, setting up surveys of the facility, and how we can help with there challenges. -Strong proficiency using the CRM system with the apple network Using the iPhone and iPad. Cold calling by giving a business intro to the company, creating proposals as well as price negotiating. -Monthly service checks Installing as well as monthly changes of air care scents, drain maintained monthly, monthly maintenance on hand sanitizer and soaps. -Great sales experience. Building relationships with customers and owners to creating a better service for a better business. Skills Used:Great social and customer relation. Good professionalism. Strong appearance and presence. Great customer listening skills to understand exactly the customers needs and how we can help. Ability to build a great rapport with owners and managers. Fast learning skills, desire to sell and get new accounts. Show less

Bell Business Markets
Feb 2014 - May 2015Sales Representative-Fields sales representative for bell Canada. Selling service with Bell Fibe internet, Bell fibe T.V. And Bell Canada Home Phone. -Responsible for engaging customers into your conversation by using key focus words with a personality. -Asking appropriate qualifying questions to find out exactly what customers needs are for the product. -Traveling frequently, meeting and attending monthly refresh courses constantly. Promotions and marketing techniques must be sharp.!

Convoy Supply
Jan 2016 - Oct 2016Inside Sales Representative-Process Inbound sales orders via phone, fax or email. -Deal with and help customers who walk into the showroom for roofing supplies. -Constant communication with dispatch to arrange deliveries and deadlines. -Always communicating with outside sales team.-Customer service, -Organization skills, -Communications skills, -Multi-tasking abilities, Very busy environment during peak season.TOM and Divalto Systems.Order materials for re-sale.

Sherway Group
Nov 2016 - Dec 2018-Inventory management of all products and good the are received and shipped from location.-Maintain quarterly cycle counts of products to ensure proper counts.-Strong problem solving and math skills needed for this position.-Ensure all damaged goods are reported to customer and manufacturer.-Computer skills on Red Prairie application.-Strong understanding of Excel and formula's -Quality control and understanding of warehouse operations-Communication with supervisor's and forklift operators to maintain proper counts Show less
Inventory Analyst
Nov 2016 - Dec 2018Inventory Analyst
Nov 2016 - Nov 2018

Ameri-Connect Freight Services Inc
Dec 2018 - nowCustomer Service Representative / Tracking Co-ordinatorTracking all shipments, Inbound, Outboud, Cross-border, Local asset shipments, export, import freight, CN rail trackingCustomer service skills.Dispatching.LTL InternationalCustoms.
Licenses & Certifications

CPR
CPR Canada
Languages
- enEnglish
- poPortuguese
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