
Ambareesh Narayanan
Engineer

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About me
Account Delivery Manager - Aerospace & Rail
Education

University of Kerala
1999 - 2003B.Tech Mechanical EngineeringActivities and Societies: Institute of Engineers Studied B.Tech in Mechanical Engineering

Indira Gandhi National Open University
2009 - 2012MBA Operations ManagementActivities and Societies: Research Scholar for the Project. Studied MBA in Operations Management
Experience

Stribeck India Private Limited
Jan 2004 - Dec 2004EngineerEngineer, Stribeck India Pvt. Ltd. Bangalore, India• Incoming inspection, Line inspection and final inspection of CNC machined parts.• Responsible for First Pass Yield, meeting defined goals and production quality.• Executed routine audits on processes for improving first pass yield & closing issues impacting production• Manage daily analysis of quality data & work with Global Product team for driving improvements.• Review requirements, specifications and technical design documents to provide timely feedback.• ISO documentation, certification and maintenance of Quality Management Systems.• Investigated the causes of non-conforming products and train users to implement solutions.• Worked closely with engineers and business owners throughout the development and testing life cycle, review requirements, specifications and technical design documents.• Root cause analysis and implementation of action plans.• Responsible of the internal audits and facilitated external audits for ISO9001. Show less

CIM TOOLS PRIVATE LIMITED
Jan 2005 - Dec 2007Engineer - Process & QualityEngineer- Process & Quality, CIM Tools Pvt. Ltd. Bangalore, India • Supplier quality assurance for Aerospace programs- AS9102 – FAI.• New product development using PFMEAs, Process Control Plans (SPC), MSAs, Inspection plans.• Interfaced with Suppliers, Engineering, Manufacturing and Sourcing to drive Quality improvements that minimize the Costs of Quality, Field Failures, and Factory defects.• Calibration of Inspection, Measuring & Test Equipment used for incoming inspection.• First Article Inspection (FAI) of parts at various stages and documentation per AS9100B.• Production Part Approval Process (PPAP) & process capability studies.• Prepared Process plans and Control plans and Conducted process capability study.• Dedicated Quality Assurance Engineer for Goodrich Aerospace for final product validation.• Assisted in customer audit and certification audits, Planning & conducting internal audits.• Assisted in customer audit and certification audits, Planning & conducting internal audits.• Hands on experience in CMM (Coordinated Measuring Machine) for critical aerospace components.• CMM measurement of critical aviation components. SPC, Cp, CpK, CTQ, GD&T, DFM.• ISO documentation, certification and maintenance of Quality Management Systems. Show less

Safran
Jan 2008 - Aug 2010Senior EngineerSenior Engineer, SAFRAN Aerospace, Bangalore, India• Participated in specific development activities throughout the product's entire life cycle from conceptual through production to assure effective process compliance for the Aerospace projects.• Compliance monitoring SPOC for Boeing and Airbus ODCs with respect to AS9100B, DO178B.• Assessed the compliance of CAD and CAE team w.r.t ISO9001/AS9100, ISO 27001 & CMMI L4.• Responsible for ensuring 100 percent quality and regulatory compliance in the Aerospace projects.• Ensured supplier compliance to QMS through supplier auditing and vendor qualifications.• Investigated customer complaints by conducting Root Cause Analysis and addressed it with proper CAPA.• Handled Boeing and Airbus ODC as Quality focal and ensured compliance in line with their standards.• Responsible to check quality status of Engineering deliverables and certify them for final release.• Established SQA processes and implemented effective Quality metrics and KPIs across projects.• Lean implementation under the consultation of KPIMG and ATM for the CMMi appraisal.• Handles customer complaints and provide resolution by proper analysis (CAPA).• Coach, Mentor and trainer for the quality team for the effective implementation of QMS throughout. • ATM (Assessment Team Member) for CMMi Level 4 SCAMPI A appraisal. Show less

L&T Technology Services Limited
Aug 2010 - Feb 2017Project Manager• Program Management of emerging accounts in the Aerospace & Rail domain – North America region.• Managing team including directing daily work activities/priorities and responsible for managing a budget, people recruitment and development and direction-setting within the area of responsibility.• Involved in New logo creation, Strategic planning, Meeting & exceeding top-line & bottom-line numbers.• Liaising with sales for strategic prospects creation, expanding the horizons and area of services.• Account level risk assessment and taking control measures to mitigate the risks identified.• Account headcount planning, budgeting and hiring of resources to meet resource forecasting.• People manager for 100+ engineers with Software, Hardware and Mechanical background.• Leading cross functional teams to meet business goals by cross skilling.• Leading SAP S/4 HANA ERP implementation at account level. Show less

Harsco Rail
Mar 2017 - Oct 2018Contract Auditor (LTTS Onsite)Contract Auditor (LTTS Onsite)• Certified Auditor for Harsco's EN50126 Certification program, in association with AGEIS.• Assessment on EN 50126: Railway applications - Reliability, availability, maintainability and safety (RAMS).• Verification of EN 50657: Railways applications - Rolling Stock - Software on Board Rolling Stock.• Verification and Validation of “Stone Blower” program, reporting to third party assessment body.• Product Safety Certification support to Network Rail and Harsco Rail for the SIL2 compliance.• Conducted periodic audits and interim assessments to evaluate the adherence to safety requirements.• Compliance reporting in JAMA (verification reports), JIRA for issue/NC logging and tracking to closure.• RAMS Part 5: Functional Safety Software. Safety Integrity Level (SIL2) Compliance.• Process compliance lead for the “V” model: Planning phase till final software assessment.• Intermediate SIL2 assessor reporting to client management and external certifying agency. Show less

Magna International
Nov 2018 - Sept 2019Continuous Improvement Specialist (LTTS Onsite)Continuous Improvement Specialist - Magna International (LTTS Onsite), ON, Canada • Established a portfolio of projects for improvement initiatives with clearly identified ROI’s and cost savings that are aligned with business KPI’s and organization MFACT initiatives.• Driven MFACT continuous improvement programs for Chrysler product line optimization. • Executed improvement projects leveraging key tools such as Lean, Six Sigma, Agile, statistical process control, and root cause analysis and structured problem solving and realized the ROI and cost savings.• Cycle-time reduction, robotic process automation (time &motion study) for productivity improvements.• Driven RPN reduction for General Motors, Ford, Volkswagen. Target -25% cost reduction.• Global customer compliant handling and resolution of issues within the defined SLAs.• Lean implementation of logistics movements between plants and re-alignment of machineries. • 8D for root cause analysis, CAPA for customer complaints, ECN/ECR, ECO creations. • Warranty support and analysis of customer complaints in Global FCA portal.• PFMEA (Process Failure Mode Effect Analysis), PPAP (Production Part Approval Process).• Layout optimization planning for the new initiative - powertrain electrification program.• Compliance reporting with respect to IATF 16949 and ISO9001:2015 at Magna Chrysler plants.• Independent assessor reporting to the Magna management on the process compliance. Show less

L&T Technology Services Limited
Sept 2019 - Oct 2023• Owns customer operational relationship: developing & nurturing to excellent customer satisfaction.• Understands customer region & analyze delivery requirements in customer strategic business plan.• Accountable for the growth planning, Budgeting, Revenue forecast and account mining.• Responsible for Client relationship management, issue resolution and escalation management• Developing strategies and processes with the customer in areas such as performance metrics and measure, escalation change management and communication.• Owns expense/cost target commitments for all service delivery requirements developing, implementing & monitoring expense controls.• Develops & leads all delivery organizations to timely, cost-effective delivery of SLA requirements identifying & recommending optimization while managing scope, resources & coordination.• Develops & manages account service delivery plan. Contributes to strategic account plan.• Consults in presales & change order negotiations, representing & approving delivery & cost solution.• Develops & manages account service delivery plan. Contributes to strategic account plan.• Negotiates with and manages 3rd party vendors contributing to contractual requirements.• Identifies incremental revenue opportunities and supports pursuit activities.• Assuring compliance with HR, legal, financial and ethics related policies, strategies, and processes.• Understand customer goals and key performance metrics goals throughout the project.• Monitoring delivery dashboards/ MIS across programs to track progress and identify potential red flags.• Conducting monthly client connects to get feedback from client on the progress of the account.• Timely submission of invoices to the client as defined in the SOW, providing information required to resolve any invoicing issues raised by the client. Tracking the budget expenses.• Ensuring all SLA parameters are met in the account and maintain a green card at all times. Show less • Program Management of emerging accounts in the Aerospace & Rail domain – North America region.• Managing team including directing daily work activities/priorities and responsible for managing a budget, people recruitment and development and direction-setting within the area of responsibility.• Involved in New logo creation, Strategic planning, Meeting & exceeding top-line & bottom-line numbers.• Liaising with sales for strategic prospects creation, expanding the horizons and area of services.• Account level risk assessment and taking control measures to mitigate the risks identified.• Account headcount planning, budgeting and hiring of resources to meet resource forecasting.• People manager for 100+ engineers with Software, Hardware and Mechanical background.• Leading cross functional teams to meet business goals by cross skilling.• Leading SAP S/4 HANA ERP implementation at account level. Show less
Account Delivery Manager - Aerospace & Rail
Jul 2022 - Oct 2023Program Manager - Aerospace & Rail
Sept 2019 - Jul 2022

Tata Elxsi
Oct 2023 - nowDelivery ManagerDelivery Management of Transportation Business Unit at Tata Elxsi.
Licenses & Certifications

ISO 9001:2008 Certified Internal Auditor
Lloyd's Register Quality Assurance (LRQA)
EN50126 - 5 Ceritified V&V Auditor
Harsco Rail Co.Sept 2019- View certificate

Certified Project Management Associate
Harvard Business PublishingFeb 2025 - View certificate

Certified ScrumMaster (CSM)
Scrum AllianceAug 2018 - View certificate

Six Sigma Green Belt
American Society for Quality - Puerto Rico 
ISO 9001 Lead Auditor - Quality Certification
NVT Quality Certification Pvt LtdFeb 2017
AS 9100D Internal Auditor
NVT Quality Certification Pvt LtdFeb 2017
Volunteer Experience
Social Volunteering as part of CSR initiatives
Issued by L&T Technology Services Limited on Jan 2010
Associated with Ambareesh Narayanan
Languages
- enEnglish
- hiHindi
- kaKannada
- taTamil
- maMalayalam
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