Chris Whaley

Experience

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  Software Spectrum

  Jul 2005 - Aug 2006

  Technical Mobility Account Mananger/Product Manager/Sales Engineer
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  Amdocs Consulting Division

  Aug 2006 - Mar 2011

  Senior Consultant
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  NICE Systems

  Apr 2011 - Mar 2012

  Senior Operations Account Manager
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  Telegraph Media Group

  Apr 2012 - Jun 2015

  I managed the development and implementation of digital and print publishing platforms, ensuring seamless editorial processes and advertising system functions. I oversaw a team of product owners in the development team and coordinated with other internal and external development teams for payment, contract management, and digital asset management systems. Additionally, I led the transformation of PMO to support agile methodologies, enhancing team efficiency and project delivery. I directed vendor negotiations and relationship management, maintaining control over platform enhancements and concurrent replacement projects.Below are few of my contributions:• Implemented co-developed digital asset management platform, improving multi-channel publishing workflows and enabling 10% reduction in editorial staff needs.• Managed delivery budgets exceeding £12M, ensuring cost-effective execution of platform development and maintenance.• Drove agile transformation program, fostering environment conducive to continuous improvement and knowledge transfer within media industry.• Built and pitched business cases for new product features, advocating for platform improvements in line with strategic goals.• Created portfolio management framework and roadmap for enterprise/digital products, streamlining project management process. Show less

  • Director, Project management and Editorial Products

    Mar 2014 - Jun 2015

  • Head (Interim) of Project Management

    Sept 2013 - Mar 2014

  • Project Delivery Manager; Editorial/Business, Commerical and Infrastructure

    Apr 2012 - Sept 2013
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  Goldman Sachs

  Jul 2015 - Jul 2018

  Executive Director, Business Archtitecture and Change Management

  I steered large-scale regulatory and transformational change programs within GSAM, focusing on transaction and trade reporting compliance across multiple regulations. I directed governance, training, and coaching for the operation's agile transformation, enhancing BACM delivery teams' performance and paving the way for agile methodologies firm-wide. I facilitated cross-divisional collaboration within GSAM and GS divisions, ensuring consistent rule interpretations and data models. I also conducted operations and front office data analysis, trade flow documentation, and process redefinition.Below are few of my contributions:• Led industry forums, representing Buyside and GSAM, to foster knowledge sharing and established joint industry working groups for Buyside and Sellside collaboration.• Spearheaded major remediation program for GSAM Operations, interpreting rules, developing use cases, and reviewing existing processes to identify regulatory breaches and support new control framework.• Oversaw implementation of significant European regulation project, managing full solution lifecycle from rule interpretation and requirement development to vendor and platform integration, culminating in effective change management strategies.• Created industry forum that implemented MIFID II Trade and Transaction reporting and significantly reduced implementation risk and potential fines across industry.• Identified and corrected tens of thousands of transactions with issues in process and technology, preventing both fiscal and reputational damage.• Developed and reviewed use cases against current processes, discovering regulatory breaches and aiding in establishment of robust new control framework.Managed full solution lifecycle of major European regulation project, ensuring seamless integration and effective change management post-implementation.• Played pivotal role in firm's agile transformation by coaching operations teams and strategizing Agile framework adoption. Show less

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  Emergn Limited

  Jul 2018 - Apr 2020

  Principal Consultant

  I led cross-functional client engagements and drove the transformation to Agile digital organizations. Managing onsite consulting teams, I oversaw multiple work streams to align with the strategic vision. I developed strategies for client solutions, including program approaches and roadmaps. Pioneering the transition from project-focused to product-centric organizational models, I coached teams, product managers, and PMO/portfolio managers in Agile methodologies, enhancing their ability to deliver value. I directed the scoping and delivery of product MVPs and pilot initiatives, utilizing design thinking and lean product management to deliver solutions that resonate with end-users and customers.Following are some of my contributions for this tenure: • Implemented inaugural Big Room Planning within shared services division for major global pharmaceutical company, optimising capital allocation for new initiatives based on value.• Created and populated video-based training platform for major oil and gas provider's technology division to accelerate Agile adoption and workforce education.• Tailored Agile adoption framework to service organisations, bridging gaps in scope/functionality and enhancing operational efficiency. Show less

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  Whaley Family

  Mar 2020 - Apr 2021

  Principal Dad

  Running one of the most important "organizations" in the world...The Whaley family. I took time off to help settle the family and the kids into our new home in Luxembourg. During this time off I focused on settling the family in Luxembourg and continuous personal improvement. During my time off I kept myself busy:● Delivered an accelerated move from London to Luxembourg. Original lead time was 2 months. Actual lead time became 2.5 weeks. ● Became a certified Organizational Transformational Coach ● Certified SAFe® Agilist ● Delivered Unconscious bias training for a Global Financial services firm for The Henka Institute™ ● Developed an Inclusive Leadership for High Performing teams course for The Henka institute™ which is certified by the ICF ● Worked with HoST (Luxembourg House of Startups) delivering talks around Change and Mindset Show less

• 

  Citi

  Mar 2021 - Aug 2021

  Senior Enterprise Agile Coach

  I oversaw transformative change initiatives, focusing on both agile and broader finance transformations. Collaborating with a team of Agile coaches, we developed and implemented training materials to ensure the seamless adoption of agile practices across the organisation. I co-developed the strategic direction and roadmap for framework implementation, including SAFe®, alongside the product manager. Additionally, I provided mentorship to senior leaders and teams to foster an agility mindset, guiding them through the mechanics of agile methodologies. I established and mentored pilot Agile teams, setting benchmarks for future rollouts. Furthermore, I mentored junior officers on Agile principles during work rotations, contributing to a culture of continuous learning and improvement.Following are a few of my notable contributions:• Co-created and executed detailed strategy for agile transformation that aligned with company's broader financial restructuring goals.• Headed development and delivery of Agile training content, resulting in enhanced team performance and agile adoption rates.• Mentored and enabled diverse group of senior leaders to lead teams through agile transition and drive organisational change.• Built pilot Agile teams to serve as models for company-wide agile implementation, exhibiting best practices and efficient workflows.• Provided guidance and mentorship to junior officers on Agile methodologies, fostering professional growth and strengthening organisation's agile competence. Show less

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  CSG

  Sept 2021 - now

  I oversee solution delivery across the EMEA region, ensuring operational excellence and strategic alignment with corporate objectives. I lead a team of 130 professionals and foster a culture of continuous improvement and delivery excellence within professional services sector. I develop and implement a practice structure for EMEA Solution delivery, focusing on business consultants, architects, test consultants, and both traditional and Agile delivery roles. I manage the shadow P/L, revenue forecasting, and budget formation while safeguarding margin integrity. I innovate service delivery processes in collaboration with global methodology team, enhancing customer satisfaction and driving revenue growth. I also provide leadership coaching, training, and champion DEI initiatives.Below are a few of my contributions:• Created and implemented new Agile team structures and solution delivery roles, resulting in cohesive team environment and mitigating resource constraints.• Established professional services structure based on "Practices" leading to zero attrition over 1.5 years, improved program performance, and served as model for global solution delivery.• Commended as former co-chair of the Black Culture Collective US/EU chapter as well as founded Black Culture Collective - ZA Chapter, enhancing sense of belonging and global connectivity among black employees. Show less I guided the establishment and evolution of the professional services practice within DWMS EMEA Solution Delivery Capability while overseeing a team of 130 professionals. I crafted and execute strategies for organizational structure and practice development, encompassing roles such as business consultants, architects, test consultants, and project managers. Additionally, I manage resource allocation, budgeting, and margin control to optimize service delivery.One of my notable contributions in following a organizational passion:• Led European chapter of Black Culture Collective Employee Belonging Group, fostering inclusive and supportive work environment. Show less

  • Global Head of Solution Consulting

    May 2024 - now

  • Executive Director - Regional Solution Delivery leader - EMEA

    Dec 2022 - Jun 2024

  • Executive Director - EMEA Solution Delivery Capability (PS)

    Sept 2021 - Dec 2022