Mohamed ElShahed

Mohamed ElShahed

Technical Support Agent

Followers of Mohamed ElShahed7000 followers
location of Mohamed ElShahedCairo, Egypt

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  • Timeline

  • About me

    Business Development & Sales Director | MBA, CIPT

  • Education

    • Paris ESLSCA Business School

      2015 - 2017
      Master of Business Administration - MBA Marketing B
    • Cape Breton University

      2004 - 2009
      Bachelor of Business Administration (BBA) Marketing/Marketing Management, General
  • Experience

    • Vodafone International Services (VIS)

      Jan 2009 - Jan 2010
      Technical Support Agent

      - Top achiever 1st line technical support agent at Wayfinder Systems - Developing agents’ soft skills and call handling techniques- Onboarding new agents and providing them the required product knowledge

    • IBM

      Apr 2010 - Nov 2012
      Resource Deployment Manager

      - Negotiating with project managers their requirements - Deploying practitioners on projects according to their skills- Preparing the GDC budget and other financial reports- Coordinating practitioners’ tasks in the EMEA region

    • Al-Ahly Medical Company (AMC)

      Nov 2012 - Apr 2016
      Marketing Communications Executive

      - Creating business plans related to the TPA and “Sehha“ brands- Developing the sales/promotional plans for each brand- Implementing regular industry analysis- Presenting company’s medical services to stakeholders- Connecting with customers and building strong brands- Shaping market offerings according to customers’ feedback- Managing the design and production of marketing materials

    • Future University in Egypt

      Apr 2016 - Apr 2017
      Head of Marketing and Sales

      - Reforming the Department of Continuing Education (DCE)- Setting DCE business plan- Developing DCE marketing plan- Establishing the promotional plan for each program- Allocating the DCE budget- Headhunting qualified trainers- Developing the sales plan- Managing the marketing & sales teams- Creating & customizing courses according to corporate’s TNA- Writing the proposals and agreements offered to the corporate sector

    • Nile Air

      May 2017 - Apr 2020
      Nile Academy Founder & General Manager

      - Nile Academy Founder- Creating Nile Academy’s business plan- Planning, organizing and leading all business tasks- Developing short & long term commercial plans- Running the Academy’s sales efforts- Managing Nile Academy teams- Partnering with reputable international entities- Searching creative business opportunities

    • Seedstars

      Nov 2019 - Oct 2020
      MENA Partnerships Manager

      - Creating and closing of new partnerships in the MENA region.- Source commercial opportunities with different stakeholders of Seedstars: corporates, investors, governments, NGOs, incubators/accelerators and startups.- The full sales cycle for Seedstars Programs: Acceleration, Incubation, Venture-Building, Co-development, Training, Delegations, among others. Seedstars Events: Competitions, Workshops, Launchpads, Bootcamps, etc.- Strengthen Seedstars presence with business development activities on the ground, looking to create unfair advantages and develop a relationship with the different stakeholders.- Start, maintain and develop a solid relationship with our key clients of different programs and events. Show less

    • OxfordAQA

      Apr 2020 - Apr 2022
      International Relationship Manager

      - Representing OUP across the international landscape- Capturing & interpreting data to identify market trends & opportunities along with the competition tactics- Controlling finance- Partnering with key decision makers & stakeholders in the MENA region- Ensuring that business OKRs are being met or exceeded

    • Sprints

      Apr 2022 - now
      Director of Sales & Business Development

      - Unleashing potential of 100M learners in MEA- Sourcing and best utilizing business opportunities - Growing a strong value-laden relationship with our partners and stakeholders- Leading the Partnerships, BD and Sales Departments (Business Sector)

  • Licenses & Certifications