Mariana Kirova

Experience

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  Via Drink Company LTD

  May 1996 - Oct 1997

  Accountant/ Teller

  . Prepares asset, liability, and capital account entries by compiling and analysing account information· Documents financial transactions by entering account information.· Recommends financial actions by analysing accounting options.· Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.· Substantiates financial transactions by auditing documents.· Maintains accounting controls by preparing and recommending policies and procedures.· Guides accounting clerical staff by coordinating activities and answering questions.· Reconciles financial discrepancies by collecting and analyzing account information.· Secures financial information by completing data base backups. Show less

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  Mecho - Roumiana Kirova

  Jan 1997 - Jan 2013

  Consultant/Vendor

  Supply goods to clients Negotiate pricing for products and servicesManage different vendorsReplenish inventory as neededMaintains records of financial transactions by establishing accountsRecord cash receipts and make bank depositsIssue financial statementsComply with local, state, and federal government reporting requirementsProvide clerical and administrative support to management as requested

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  Www.grad.bg

  Feb 2013 - Nov 2019

  Writer/Editor

  As a writer and editor my job is to find the latest and most interesting stories and bring them to our audience. I also read content and correct for errors in spelling, punctuation, and grammar. Sometimes I must rewrite copy to make it easier for people to understand,verify facts, using standard reference sources. I also plan the content of publications according to the publication's style and editorial policy, develop story and content ideas while being mindful of the audience and allocate space for the text, photos, and illustrations that make up a story. And I enjoy doing it. Show less

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  Sutherland

  Nov 2019 - Feb 2021

  Business Application Consultant

  • cloud security, including identity and access management(IAM), SSO, OAuth and 2-step verification• on-premise and cloud based mail delivery, routing, and filtering technologies• data loss prevention (DLP), retention and e-discoverytechnologies for email• mobile device management and relevant 3rd party integrations• Big Data, PaaS, and laas

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  IBM

  Feb 2021 - now

  SLA/KPI managementInventory management Financial, analytical, reporting and NPS managementPro-active call managementClose collaboration with IBM's Account Teams - PE/DPE/CAL for ensuring delivery of the agreed contractual service, ensuring we meet the business needs and the customer requirement SLA and KPI managementEscalation managementQueue and tool monitoringRegular Quality performance Management

  • Client Services Manager

    Feb 2022 - now

  • Client Premium Service Management

    Feb 2021 - Feb 2022