
Vivian Lee
Analyst Programmer

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About me
Director, Operations and Bankwide Technology
Education

Campbell University
-Bachelor of Science - BS Computer Science
Experience

Hong Leong Assurance Berhad
May 1997 - May 2001Analyst ProgrammerGeneral Insurance application system enhancements and customizations.

Rexit Solution
Jun 2001 - Dec 2002Senior ExecutiveResponsible for local customization in SEA General Insurance.

Allianz Life
Jan 2003 - Oct 2003Assistant ManagerLeading a team of 5 back-end developers and 3 front-end developers. Define and develop business requirement specification and technical design specification. Ensure all application system changes were fully tested and documented, project schedules were in accordance with management expectation, timeline and milestones.

SOFGEN
Nov 2003 - Apr 2007Technical ConsultantI've had the privilege of actively participating in several Temenos T24 implementation projects, spanning diverse banking institutions and geographies. From proof of concept to local customization and enhancement, I've been deeply involved in every phase of the project lifecycle, ensuring successful outcomes and delivering value to our clients.Notable engagements include:Sumitomo Bank, Jakarta: Played a key role in the Temenos T24 implementation project at Sumitomo Bank in Jakarta, contributing to the proof of concept, local customization, and enhancement.CIMB Bank, Malaysia: Participated in the Temenos T24 implementation project at CIMB Bank in Malaysia, collaborating closely with the internal team to customize and enhance the system according to the bank's specific requirements.China Trust Commercial Bank, Taiwan: Contributed to the Temenos T24 implementation project at China Trust Commercial Bank in Taiwan, assisting in local customization and enhancement efforts tailored to the bank's operational needs.Jih Sun Bank, Taiwan: Engaged in the Temenos T24 implementation project at Jih Sun Bank in Taiwan, focusing on local customization and enhancement activities to align the system with the bank's unique business processes. Commerzbank, Zurich: Played a pivotal role in the Temenos T24 implementation project at Commerzbank in Zurich, contributing to customization efforts and providing critical support during testing phases. Conducted comprehensive user training sessions, enabling bank staff to leverage the full potential of the new system.Credit Suisse, Singapore: Participated in the Temenos T24 implementation project at Credit Suisse in Singapore, assisting in local customization and enhancement initiatives to meet the bank's specific requirements. These engagements have equipped me with a deep understanding of the Temenos T24 platform and its implementation nuances across different banking environments. Show less

Credit Suisse
Apr 2007 - Jul 2014T24 Technical Lead and Resouce ManagerWith a proven track record in Temenos T24 project implementation, I've led the successful implementation of several key projects, each contributing to operational excellence and organizational growth. Notable highlights include:RMB Product Offering: Spearheaded the implementation of RMB product offerings within the Temenos T24 framework, expanding the organization's capabilities and market reach.Fircosoft Integration: Orchestrated the seamless integration of Fircosoft within the Temenos T24 ecosystem, enhancing compliance measures and risk management protocols.T24 R8 Upgrade: Successfully managed the upgrade of Temenos T24 to version R8, ensuring smooth transition and minimal disruption to business operations.Japan Client Output Full Translation: Led the initiative to fully translate client output for the Japanese market within the Temenos T24 system, facilitating enhanced communication and client satisfaction.Australia Onshore Implementation: Managed the onshore implementation of Temenos T24 in the Australian market, customizing the platform to meet regional requirements and regulatory standards.Shanghai Onshore Implementation: Oversaw the onshore implementation of Temenos T24 in Shanghai, navigating regulatory complexities and cultural nuances to ensure successful deployment.Mantas Implementation: Directed the implementation of Mantas within the Temenos T24 environment, strengthening anti-money laundering measures and compliance frameworks.T24 R4 Upgrade: Successfully upgraded Temenos T24 to version R4, leveraging new features and functionalities to enhance system performance and user experience. Show less

Bank of Singapore, Asia's Global Private Bank
Jul 2014 - nowDirectorAs a seasoned leader, I have had the privilege of spearheading cross-functional teams comprised of business analysts, developers, and test analysts, guiding them towards shared objectives and driving collective success. My journey as a techno-functional professional has equipped me with a unique ability to bridge the gap between technical intricacies and functional requirements, enabling me to devise comprehensive solutions that address both aspects seamlessly. Whether it's understanding the nuances of a software architecture or deciphering business processes, I thrive on the challenge of tackling multifaceted problems with a holistic perspective.Having operated in multicultural settings, I recognize the value of diversity and actively promote an inclusive culture where different perspectives are celebrated and respected. My management style is characterized by a balance of empathy and accountability, empowering team members to take ownership of their roles while providing the support and guidance they need to succeed.Throughout my career, I've led the successful implementation of a diverse range of projects, each contributing to organizational growth and operational excellence. Some notable highlights include: Contract Note Regulatory Report, New Interface systems as part of Barclay integration, Operation Change Request, Client Data Entitlement, MT103 message routing, Regulatory Reporting, Trading platform for cash products, loan and deposits and Temenos T24 R18 upgrade. I had the privilege of spearheading the Transact R21 upgrade project with my internal team. The project's success was a testament to the dedication and expertise of the internal team, whose collective efforts and collaborative spirit made it possible.These projects demonstrate my ability to drive complex initiatives to fruition, leveraging technical expertise, strategic vision, and strong leadership to deliver results that exceed expectations. Show less
Licenses & Certifications

Professional Product Owner (PPO)
Scrum.org
Professional Scrum Master (PSM I)
Scrum.org
Project Management Professional (PMP)
Project Management Institute
Languages
- enEnglish
- chChinese
- baBahasa
- caCantonese
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