Shymoe Daniel

Experience

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  Sutherland Global Services (Part of Sutherland Healthcare Services)

  May 2006 - Sept 2015

  Sr. Associate Manager L&D, E-Learning/Instructional Design

  Creating and developing original content based on ADDIE principles for a variety of training programs. • Responsible for developing all creative and technical aspects of learning solutions• Manage instructional design efforts in the team and collaborate with Subject Matter Experts • Construct curriculum and learning program structures within the Learning Management System (LMS)• Managed clients (internal and external) across many geographical locations• Extensive experience working with tools and templates to design/ develop learning deliverables across delivery systems including ILT/ vILT, WBT and CBT • Applied various instructional strategies, models, and theories to develop learning content to enhance learning transfer and greater on-the-job performance using SBL (Scenario Based Learning), Gagne’s Events of Instruction, Bloom’s Taxonomy etc.• Had a team of 25 trainers reporting to me from all locations in India Show less

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  Enthsquare, Inc.

  May 2016 - Mar 2017

  Manager - Training and E-Learning

  Creating content and Managing the training B.U. in India and U.S., Operations Processes stabilization and improvements• Responsible for creating SOPs and other documentation necessary for ISO certification• Vendor management for ISO and Operations• Set up operations businesses in the field of Mortgage and customer service via business development activities• Responsible for managing the training B.U. – Process and Communication• Created and managed content for the company official website• Responsible for managing process stabilization and recommending process improvements for all the operational processes and departments• Create modules for college seminars and presented them in colleges and universities• Initiating employee engagement activities and process related initiatives• Managing training and training content• Creation of SOPs and providing recommendations on department wise improvements in policies• Creation of company policies and procedures• Implementation of the policies and procedures• Building and managing client relationships for a separate training entity• Building content for Communication and Process training• Involving in HR related activities like recruitment, planning and managing campus drives• Involved in business development activities Show less

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  Deloitte

  Apr 2017 - Jan 2018

  Sr. Instructional designer
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  INVENTURUS KNOWLEDGE SOLUTIONS PRIVATE LIMITED

  Jan 2018 - now

  Sr. Manager, Training