Olamipo Agunloye

Experience

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  Target

  Aug 2009 - Apr 2015

  Guest Service Team Lead

  -Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges-Prevented store losses using awareness, attention to detail and integrity-Trained 25 new team members quarterly-Created new processes and systems for increasing customer service satisfaction-Sales floor operation included: plan, set, building planograms, remerchandising areas of focus, and inventory-Trained onboarding Leadership on processes including, team building, guest service procedures, photo, speed weaving, ordering, cash procedures, and team management Show less

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  Mariano's

  Mar 2014 - Apr 2017

  -Staff store on a continuous basis, with over 350+ high energy employees based on skill and knowledge of all departments-Provide training and development for current employees and encourage progress opportunities within the company-Administrate Human Resource functions; Payroll, schedule, benefits, events, training, performance feedback, employee recognition event planning, attendance and disciplinary action tracking-Manage front end operations: Budget, cost control, supply orders, development, schedule up to 150+ employees, and maintain service focus Show less -Targeted peak hours to influence 1.2 mil.in weekly sales and build a schedule to fit business needs-Trained generals and cashiers on register system, produce care, as well as proper bagging structure-Trained leadership on proper procedures; morning, midday, closing bookwork-Standardized all payroll procedures-Ability to deliver and explain store costs -Updated entire store with weekly and monthly performance scores-Interviewed, planned, and hired ideal candidates for entire store Show less

  • Service Operations Manager

    Feb 2016 - Apr 2017

  • Front End Leader

    Mar 2014 - Feb 2016
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  Mattress Firm

  Jan 2018 - Oct 2018

  Assistant Sales Manager

  -Execute companies selling program to drive sales to meet and exceed sales budgets-Proposes and implements new lead avenues and source-Assist in administrative functions for department-Work with vendors and logistics to ship large orders-Manage inventory control to ensure on hand merchandise availability and assist in loss prevention

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  HomeAdvisor

  Oct 2018 - Jan 2020

  Sales Consultant (Leadership Development Program)
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  Fast Radius, Inc.

  Jan 2020 - May 2020

  Sales Development Representative
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  Uber

  Oct 2020 - Jan 2021

  Inside Sales Representative - Verticals
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  MoLo Solutions

  Jan 2021 - now

  • Issue Resolution Manager

    Sept 2022 - now

  • Team Lead - Customer Operations

    Jan 2021 - Sept 2022