Pramod Reynold

Experience

• 

  Siemens

  Jun 2012 - Oct 2013

  Accounts Payable Specialist

  Associate – Accounts Payable Operations & Helpdesk, Siemens CaptiveKey responsibilities of the role are outlined below:• Provide query resolution support that comprises receiving incidents related to Invoice processing / upstream procurement and resolving them by researching the nature of query in SAP• Blend of voice and non-voice delivery• Working knowledge in SAP SRM (enterprise-wide ERP for Siemens)

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  Teleperformance

  Nov 2013 - Aug 2016

  Senior Customer Service Executive

  Senior Customer Service Executive – Accounts Receivable for a major UK-based Financial Services major. Key responsibilities of the role are outlined below:• Primary responsibility includes monitoring and follow-up of payments due from clients • Reconcile vendor statements, handle payment complaints and discrepancies• Supervise invoice processing, purchase orders, expense reports, credit memos and payment transactions• Review and analyse collections reports to determine the status of collections and outstanding balances• Research and resolve accounts payable discrepancies Show less

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  Accenture

  Sept 2016 - Aug 2017

  Subject Matter Expert

  Subject Matter Expert – Collections, Finance & Accounts for a UK-based Facilities Management Company. Key responsibilities of the role are outlined below:• Engaged as the principal subject matter expert to resolve process discrepancies• Acted as the escalation officer within the collections team• Review and analyse collections reports to determine the status of collections and outstanding balances

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  Teleperformance

  Jan 2018 - Dec 2018

  Senior Subject Matter Expert

  Subject Matter Expert – Collections, Finance & Accounts for a Global Telco provider. Key responsibilities of the role are outlined below:• Primary responsibility includes monitoring and follow-up of payments due from customers• Review and analyse collections reports to determine the status of collections and outstanding balances• Collaboratively develop collections strategy with the client for superior outcomes

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  Capgemini

  Jan 2019 - Nov 2019

  Senior Process Lead

  Engaged as Process Lead – Revenue Accounting, Finance & Accounts to manage the accounting processes for AusNet Services Ltd.Key responsibilities of the role are outlined below:• Contributing to continuous improvement initiatives designed to improve, enhance, and optimise Finance and Accounting processes for a major energy provider in Australia• Engage as a subject matter expert and provide training support on systems and processes to the operations team and ensure support is provided on driving improvement initiatives with the client• Coach and mentor to improve the skillset and productivity where applicable Show less

• 

  Recoveriescorp

  Oct 2021 - Jan 2022

  Hardship Consultant

  Working as a Hardship Consultant for Origin Energy through Recoveries Corp where my principal role is to assist customers to manage their outstanding payments and establish a payment plan which is manageable including changes to bill plans suited to the customers of Origin Energy.

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  Origin Energy

  Jan 2022 - now

  Credit Specialist

  Working as an Energy Credit Specialist within the Retail X team.